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Spring 2024 Newsletter
IT Services is here to help As we usher in a new season, we extend a warm welcome to our valued ... semester ahead! Robert Johnson, CIO Pierre-Yves Vasener, IT Director Raed Ouwayda, IT Support Services ... Manager Welcome to the Spring 2024 edition of the IT Service Department newsletter! This newsletter aims ...
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Service Catalog
provide underlying support for institutional activities.... Read more IT Professional Services Those are ... include analytics, business... Read more Communication & Collaboration AUP IT Services is dedicated to ... consultive services to the community, including IT trainings, consulting / advisory services, business ...
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Library
would like to welcome you to the physical and virtual library and its variety of services ... services, including dozens of databases, our vast library catalog, a comprehensive ebook search tool and ... Library website Quick Links Library News Library Hours Library Catalog Graduate Guide Alumni Guide ...
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Service Desk (GLPI)
It is powered by GLPI (Gestion Libre d'un Parc Informatique). To get help from the IT Services ... going to https://helpdesk.aup.edu. We receive the ticket and assign it to the IT Services team ... Procedure How to Contact AUP IT Services How-to How to Create a Ticket How-to Our Support System is ...
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How to Contact AUP IT Services
Contact AUP IT Services Contact IT Services You may open a ticket on this link or by sending an ... the ITS office in room Q-A201 or Multimedia Office in Q-501. IT Services Level of indentation: 1 ...
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Multimedia Equipment And Services Terms And Conditions
IT Services Level of indentation: 1 Document Type: Technical Documentation Document Code: ... TOU-ITS-MM-0001 Storage: Sharepoint Visibility: Public Link: Multimedia Equipment And Services Terms And ...
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Printing Services
Our printing services are managed through Papercut, a robust printing management system designed to ... The first time you use printing services, you will need to associate your AUP badge with your printing ... directly from the computer to the AUPrint queue and release it at the printer using your badge. PRINTING ...
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IT Projects
any project-related inquiries: Pierre-Yves VASENER Director of IT Services E-mail: pvasener aup.edu ... Ext. 646 Raed OUWAYDA IT Services Support Manager E-mail: rouwayda aup.edu Ext. 645 To submit your ... We supervise all IT-related projects for the university. Feel free to connect with one of us for ...
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New Perspectives on Foreign Service Careers: Diversity and Inclusion
part of its Global Crossroads Initiative, made possible by a grant from the Andrew W. Mellon ...
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Services & Accommodations
better access it, AUP will approve necessary accommodations. Whenever possible, testing accommodations ... through ITS and/or ARC. Students are not allowed to use their own laptops for tests without permission ... for a given exam or not. If they would like exam accommodations, it is their responsibility to inform ...