Search results
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Service Catalog
continuity / disaster... Read more Software & Hardware AUP ITS services provide the community the ... include analytics, business... Read more Communication & Collaboration AUP IT Services is dedicated to ... Read more Infrastructure These enterprise-level hardware, software, systems and network infrastructure ...
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Get IT Help
IT Services You may open a ticket by clicking on the button above 'Open a Ticket' or by ... watch a video tutorial on how to contact AUP IT services. When should I send a ticket? Do you have ... a question about technology? Is a piece of hardware or software not working correctly? Send us an email to ...
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Service Desk (GLPI)
It is powered by GLPI (Gestion Libre d'un Parc Informatique). To get help from the IT Services ... a ticket? Do you have a question about technology? Is a piece of hardware or software not working correctly? ... going to https://helpdesk.aup.edu. We receive the ticket and assign it to the IT Services team ...
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Hardware Procurement
ITS centralizes all new hardware purchase requests for all AUP departments. Our team will analyze ... inventory it and hand it to you. To request new equipment, you need to fill out our Hardware Request Form. ... logged on the following form: https://www.aup.edu/it-services/form/staff-computer-request Any request ...
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Software Procurement
ITS centralizes all new software requests for all AUP departments. Our team will analyze them and ... . Knowledge Base Articles Title Type Procedure and Management of IT Purchases User Guide Request new Software ... offer you alternatives to meet your needs. We then make an order, receive the piece of software, and ...
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Printing Services
Our printing services are managed through Papercut, a robust printing management system designed to ... The first time you use printing services, you will need to associate your AUP badge with your printing ... directly from the computer to the AUPrint queue and release it at the printer using your badge. PRINTING ...
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Virtual Lab
having trouble using the vLab, the fastest way to get help is to come to the IT Services office, located ... AUP students and faculty have access to the Virtual Lab service (called vLab). The vLab is ... a virtual machine meant to provide access to various software applications from anywhere that has an ...
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Adobe Creative Cloud
Cloud? Adobe Creative Cloud is a set of applications and services that gives subscribers access to ... a collection of software used for graphic design, video editing, web development, photography, along with a set ... of mobile applications and some optional cloud services. How can I access Adobe Creative Cloud? Adobe ...
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Adobe Express
(Includes Adobe Express, Adobe Portfolio, Be Community, Fonts, Id Publish Online and Xd Publish Services). ...
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Mail Merge
ad-on. This service is given on manager’s demand. The tool helps with: Personalized Email Subject Lines: ...