These communications policies outline the rules and regulations that govern the representation of The American University of Paris to all internal and external audiences. These policies extend to all forms of communications and apply across all channels and communication vehicles in which the University is being represented as an institution. The purpose of these policies is to ensure that all communication that takes place on behalf of the University is done in a manner that is consistent with the University’s quality standards, branding and visual identity manual, editorial style guide and strategic positioning.

1. University communications policy

The Office of University Communications at The American University of Paris (AUP), ​exists to strategize and provide accurate, timely, and pertinent information about The American University of Paris to internal and external audiences to mediums including social media, the University website, email, and others. The communications office acts as the official voice for The American University of Paris either through direct initiative, responsive contact or through the orchestration with others within the AUP community.

The Office of University Communications should be advised of all contact by AUP employees and volunteers with the media or outside publications in order to ensure that the office is aware and current of all key contacts when representing AUP's interests. Any request for interviews or profiles of AUP employees or volunteers with media or publications should be orchestrated through the communications office in order to ensure consistency of message.

The Office of University Communications will be the sole area responsible and authorized to produce and disburse press releases on behalf of The American University of Paris or any of its units, schools, and offices. Any unit in the University wishing to communicate an issue in this manner must contact the communications office prior to any publication.

2. Communication with students and applicants policy

The American University of Paris issues an e-mail account to all students and successful applicants. It is the policy of the University to send students and applicants official communications to their university assigned e-mail address and it is their responsibility to check their e-mail in a timely manner. Failure to read university communications sent to the university e-mail in a timely manner, does not absolve students and applicants from knowing, responding to, or complying with the content of the communication.

3. Social media policy

The American University of Paris (AUP) uses social media as a place for prospective students, current students, alumni and the AUP community to interact, ask questions and discuss topics relevant to the University.

While AUP welcomes and encourages postings from the community, the university reserves the right to block individual accounts and/or remove comments, links, photos or other content from the social media sites for any reason, including but not limited to, harassment and personal attacks, derogatory or defamatory comments, vulgarity and profanity (including expletives and letters followed by dashes), commercial promotion, off-topic posts, improper use of intellectual property or copyrighted material, or otherwise inappropriate content.

In addition, links posted on AUP social media channels should not be construed as endorsement of organizations, entities, views or content contained therein. Individuals are responsible for the content they view and post on any of The American University of Paris' social media sites. By sharing content on any of the University’s social media sites, individuals understand and acknowledge that this information is public, and that AUP may use this information for promotional purposes. Note that other participants may use posted information beyond the control of The American University of Paris.

You can read AUP's social media guidelines here

4. Photo & video policy

The American University of Paris is a not-for profit, institution of higher learning. The University may take photographs and/or film university events and activities in the context of communication, promotion, and academic collaboration for the University and its mission.
 
Any film, photography or videos produced from the American University of Paris classes, clubs and/or events may be used only for instructional purposes and/or for promotion of those activities by the American University of Paris, in support of its mission.

5. Name & logo policy

Requests to use the name The American University of Paris, photographs of the university, or any of its current or past seals, logos, or symbols in advertisements or marketing materials, press releases or videos must be directed to the Office of University Communications.

Use of the University name in a manner that implies endorsement of programs, products or services of any entity not directly associated with, or licensed in writing by, the university is prohibited. Permission for third parties to use the name The American University of Paris or the university's symbols has to be acquired through the Office of University Communications.

6. Website policy

The Office of University Communications is responsible for the content on the University’s institutional website (www.aup.edu). As the custodian of the website, the communications office is responsible for the approval of content before it is updated through the content management system. As such, the communications office has the right to make editorial changes and reject content that is not in accordance with the University’s Editorial, Branding and Visual Identity. 

The Office of University Communications has the right to add, change, delete or update materials on the website. Non-institutional, academic websites or web-based applications (e.g. websites for conferences, academic journals, personal faculty websites, database applications) are not administered or monitored by the communications office.

The AUP website contains links that allow visitors to access other websites that are not controlled by AUP. Such links are provided as a convenience and do not imply endorsement by the University. AUP assumes no responsibility or liability for any material on these links, and expressly disclaims any responsibility for the contents of any linked site. The Office of University Communications reserves the right to refuse to offer a link to an external website on an official webpage or to remove a link without notice, if it is not consistent with the University’s values or educational and research mission.