Employment Opportunities

JOB TITLE AND CLASSIFICATION

Writer/Copy Editor, Category T3

SUPERVISOR

Director of Communications

This permanent full time position provides the copy creation and editing resources for AUP’s communications needs.  The person plays a critical support role for all university departments and their needs for a wide range of communications.

Responsibilities 

• Help keep consistent and ensure the execution of the AUP brand voice in all university written communications, both print and online 
• Provide the written content and creative inspiration for the annual AUP magazine.  Develop magazine editorial content in partnership with AUP Outreach and Advancement and Admissions departments.  Interview faculty, alumni, students and others and write the range articles required for the magazine.  Work with outside design and copyediting vendors. 
• Contribute to writing and editing content for the website in support of major content development projects as well as regular updates, working closely with the Online Communications Manager 
• Attend significant AUP events to create feature articles and proactively seek out new and compelling content and approaches to AUP messaging and content delivery.  Write as needed for AUP social media platforms while covering events.
• Provide lead writing for Communications projects and key department initiatives, including the development of new sections for the website, fundraising campaign and alumni materials and other recruitment publications. 
• Work closely with AUP departments to understand their messaging and communications needs and bring them to life. 
• Partner with other member of the Communications team and creative partners to develop new brand and AUP department messaging and communications 
• Participate in bi-weekly Communications team group meetings, the weekly website editorial meeting and other meetings as directed by the Director of Communications.

Qualifications 

• Undergraduate degree in a relevant concentration with a minimum of 4 years of professional writing experience 
• Proven English language writing and copy editing skills 
• Experience with writing in different voices for different constituencies, including demonstrated ability to interview faculty, students, and alumni and cover AUP events and develop feature articles for both print and online formats
• Exposure to magazine/newsletter style writing
• Experience writing for different online audiences, with particular understanding of best practices in online content development and social networking platform communications 
• Demonstrated understanding of brand voice
• High level of computer literacy and experience with Content Management systems 
• Strong multi-tasking and deadline management capabilities 
• Strong listening skills and collaborative orientation; experience working closely and effectively with different constituencies 
• Familiarity with both American and International educational systems 
• Fluency in French a plus
• LEGAL RIGHT TO WORK IN FRANCE REQUIRED

Candidates should send an expression of interest along with a CV to jobapplicants@aup.edu

The Search

The American University of Paris (AUP), a liberal arts institution that is American by tradition, French by location, and global in both intake and outlook, seeks an innovative, creative, and dynamic leader to serve as its the next Provost and chief academic officer. This is an outstanding opportunity for an accomplished educator with vision, skill, international perspective, and a strong record of scholarship and leadership in higher education to influence and shape the academic life of the University. The Provost will work collaboratively and closely with the faculty, President, senior leadership, and the Board of Trustees to review and reconstitute the institution’s general, undergraduate and graduate curriculums, and have a significant impact on the future academic lives of the faculty. The Provost will serve as a key member of the senior leadership team and play a pivotal role in achieving AUP’s academic, strategic, and financial/institutional goals. 

From its start 55 years ago, the American University of Paris has become a world university of 1200 graduate and undergraduate students offering a premier global liberal arts-based and professionally enabling curriculum. It retains an original, unique, and powerful purpose to reinvent American liberal arts education for an ever-more-international world. Situated in the world-class city of Paris, in the 7th arrondissement in the shadow of the Eiffel Tower, AUP’s urban location remains a vital part of its identify and pride of place. As a key member of the senior membership team, the Provost joins a university that is on the rise, making its mark on the international landscape, with a true opportunity to shape the academic future of the institution in significant and important ways. As a forward thinking and exceptional communicator, the Provost will lead by continuing to develop a compelling academic vision through a comprehensive review of the University’s programs, development of its vibrant research centers, and promotion of the teacher/scholar research model for faculty. With the completion of the five-year, transformative Campus Plan that achieved consolidation of AUP near the Seine and renovation of all of its buildings, the University is poised to undertake a full curricular renewal that will fall within the purview of the Provost. 

The new Provost for AUP will be charged with providing visionary leadership as the chief academic officer of the institution, bringing both historical commitment to the liberal arts and to innovative new methods of skills development and life and career planning. In this role, the Provost will provide academic advice and guidance to members of the senior leadership team, the President, and the Trustees, while ensuring the smooth functioning of the Academic Affairs team. It is expected that the Provost will undertake a complete review of the undergraduate curriculum, including general education, majors, and programs. S/he will also review graduate education at AUP, its current programs, potential new ones, and the administration of both. 

Developing and expanding AUP’s successful research centers—all mission driven and centered upon faculty-mentored student research—will also be a primary focus of the new Provost. The Provost will also seek to forge external partnerships with other institutions in Paris. As the chief academic officer of the University, s/he will support and develop a distinguished faculty, while shepherding a culture of trust, mutual respect, and transparency among and between the administration, faculty, and staff. The Provost will promote diversity and inclusion in the AUP community through all of these efforts. 

The American University of Paris has retained the services of Isaacson, Miller, a national executive search firm, to assist in conducting this important search and to help identify outstanding candidates. All inquiries, applications, and nominations for this opportunity should be directed to Dan Rodas, Vice President, Liz Vago, Managing Associate, and Gregg Glover, Senior Associate at www.imsearch.com/6192 

JOB TITLE AND CLASSIFICATION –  Campaign Director

The American University of Paris seeks a seasoned and entrepreneurial campaign director to complete its first comprehensive campaign, bringing American higher education fundraising experience, as well as campaign best practices, to a rapidly growing, Paris-based, advancement operation.

Department: Office of University Outreach & Advancement
Supervisor: President

THE UNIVERSITY

The American University of Paris will always remain true to its original, unique, and powerful purpose: to reinvent American liberal arts education for an ever-more-globalizedl world. To that end, we have built a 21st century curriculum that pairs deep learning in the humanities and social sciences with professionally enhancing experiences in real-life settings. AUP’s comparative and cross-cultural curriculum asks students to reflect upon what it means to be human, to live in a world of interdependence, and to act ethically and lead decisively. Our newly launched research centers focus on contemporary social, political, economic, scientific and cultural issues, providing students with opportunities to find empowering solutions to the most important problems of our age. Close student/faculty interaction and faculty mentoring of student projects is at the heart of our educational philosophy.

AUP’s students are global explorers—more mature than your average college-going recruit, often born of parents of two different nationalities, having lived in more than one country, and capable of speaking multiple languages.  Such students are at home in the world and actively seek out an education that will provide them with a resilient capacity to cross borders of all kinds:  geographical, cultural, disciplinary.  The University is seeking a campaign director who is him- or herself such a global explorer, who enjoys international and intercultural experiences and who believes passionately in the mission of global higher education to graduate students who will engage in creating a more just and interdependent world.  

Having devised a strategic plan, AUP Ascending 2015-2020, to create such conditions for learning and outlined the support necessary to achieve them, AUP has launched its first capital campaign for 26M euros to build the campus home for the learning community we’ve described above. We need fitting spaces in which to foster active, problem-based, laboratory-style learning, increased financial aid for our students, development funds for our outstanding faculty, and operational support for our research centers. We are currently poised to invest in our community and centers, and to extend, consolidate, and renovate appropriately our historic learning facilities in Paris’s 7th arrondissement. Campaign materials—including a toolkit, a case for support, and  a prospects list that is in the process of being qualified—already exist and have made it possible for AUP to have secured commitments for 47% of the total campaign goal in the first two years. As the Campaign has evolved and grown, moving from silent to public phase, we have realized the importance of bringing in talent with US-based higher education fundraising experience, as well as campaign experience, to join a growing Outreach and Advancement team in Paris

THE ROLE

AUP’s future Campaign Director will actively identify, grow, cultivate, solicit and steward a portfolio of prospects, including alumni, parents and friends of The American University of Paris (AUP). The primary focus of this position is to be on major gifts of $100,000 and above. The largest pool of prospects is in the U.S., although important major gift prospects are in Europe and the Middle East. The Campaign Director will work with the Paris-based Outreach and Advancement team, as well as with faculty, staff, board members and volunteers to engage prospects and to develop and implement cultivation and solicitation plans to raise major gifts within the context of the University’s capital campaign AUP Ascending.

AUP’s Outreach and Advancement Team (7 people) is led by a director, who is in turn supported by three major gifts officers, a two-person Alumni Affairs team, and an assistant to support back-office activities. Database management and prospect research are both outsourced. The team in Paris covers worldwide alumni events, social media and other communications to a world alumni community of 19,000 contacts, parent liaison activities, Annual Fund, and gifts (10k to 100K) fundraising for the campaign.  The main office in Paris also supports the President’s Alumni Advisory Council (50 members worldwide) and eventually, as well, a Parents Council.  It stages anniversary events and global alumni events in Paris and worldwide.  The Campaign Director will work very closely with this team, by whom he or she will be supported, likely spending several months a year in Paris, especially at the beginning.  The Campaign Director will bring to AUP’s advancement function a seasoned presence in the US, especially in the area of preparing high-level campaign prospects for presentation to volunteer board members, the Board Chair, and the President. 

The Campaign Director  will have significant major gift and campaign development experience, in the field of education in the United States.  Experience in qualifying prospects and making personal solicitations is required, as is demonstrable success in securing major gifts from high net-worth individuals.

The Campaign Director will be based in the United States and will work remotely as a member of the University Outreach & Advancement team.  She/he will align activities with team members in the Paris unit and with those in other units of the University as needed. The duties of the post are set out as they are envisaged at present, but it will be important for the person appointed to be flexible and adaptable, and able to contribute to the development of the engagement and fundraising function of The American University of Paris.  The Development Director will be the senior representative of the campaign, working closely with the President and Board members to cultivate and solicit the highest-level prospects. 

RESPONSIBILITIES:

• Work closely with the President, the Board, and the Director of Outreach and Advancement to devise and adjust strategy for the campaign, reporting regularly to the Development Committee of the Board.
• Broaden and deepen the University’s donor pool by working independently and entrepreneurially to initiate, develop and manage relationships with potential and current donors.
• Manage and develop a prospect portfolio of approximately 100 individuals, conduct face-to-face visits with prospects/donors primarily in the United States and travel as needed to meet prospect/donors or attend campus events in Paris (Orientation, Graduation).
• Develop and implement strategies to move prospects toward solicitation; prepare prospects to meet with Board members and the President.
• Work in a collegial manner with the Outreach and Advancement team, key administrators, board members and volunteers in creating and implementing strategies for cultivation, solicitation, and closure.
• Schedule visits, draft briefings, contact reports and other correspondence for and with prospects, also supporting the President, senior leadership and volunteer leadership (such as Board members, Campaign Committee, alumni solicitors) as needed.
• Organize small dinners and events, as appropriate, liaising with all involved constituencies to maximize prospect/donor engagement. These might include on- and off-campus events and donor-hosted events, among others.
• Assume and achieve annual fundraising and activity goals, as set by the President.
• In consultation with the President and in coordination with the Paris-based office, make numerous decisions on cultivation time committed versus expected gift response, determine who needs to be involved in the relationship with the prospective donor and decide on the most effective use of travel time.
• Contribute to the smooth and effective operation of the Outreach and Advancement unit by participating in prospect review sessions, consistently documenting activity in Raiser’s Edge and building positive working relationships, where appropriate, with colleagues in Communications, the President’s and Provost's Offices, Finance, Alumni Affairs and the Board.
• Perform other duties as assigned by the President.

EDUCATION AND EXPERIENCE:

• At a minimum, a Bachelor's degree is required.
• Outstanding verbal and written communication skills, as well as strong listening, organizational and computer skills.
• Proven experience in individual major gift fundraising among high net-worth individuals within the field of education.
• Demonstrated campaign involvement, both in leadership of or high-level contribution to campaign fundraising, and in knowledge of campaign best practices.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Commitment to the power of the liberal arts to transform behaviors, beliefs, and world views.
• Global Explorer roots, experience, tendencies, or proclivities.
• Broad knowledge of the principles of fundraising and an ability to participate in all aspects of the gift cycle.
• Knowledge of tax laws related to charitable giving in the US, along with thorough knowledge of fundraising and solicitation policies, procedures and methods.
• Native English speaker; strong English-language writing and editing skills.
• Availability to travel both locally and internationally with frequency and to work some evenings and weekends as needed.
• Total discretion as regards prospect/donor and gift information.
• Knowledge of French, and interest in French culture, is a plus, but is not required

Terms & Conditions

• Full-time position
• Salary competitive, depending upon experience
• Willingness to spend two months a year in Paris and to travel frequently within the US

Is this position for you?  AUP’s position at the confluence of a European capital city, American higher education, and the world, as well as its strong demographic diversity (110 nationalities, speaking 80 languages currently on campus and alumni working in 142 countries around the globe), requires that our fundraising operation span the entire world. The position of Campaign Director is an outside-the-box configuration that will establish an effective, global team with multiple skill sets, while at the same time, freeing the Campaign Director from management responsibilities so that he/she can focus on the largest gifts required to complete a successful first campaign. This position may be of interest to those who have tired of management responsibilities or prefer not to spend their time on them, and who actively prefer the work of devising campaign strategy, building close relationships to donors, and making the ask;  as it is US-based and remotely located, it may also interest those who would enjoy affiliation with a global institution while working from home;  as it is both entrepreneurial and supported by a Paris based-team, it may also be inviting to those who may prefer greater independence from corporate and academic hierarchies.

If you are interested in applying, kindly send a cover letter and CV to: rgriffiths@aup.edu, with a copy to mvervaat@aup.edu

JOB TITLE AND CLASSIFICATION

Online Communications Manager – Category C1

DEPARTMENT

Office of Communications

SUPERVISOR

Director of Communications

The Online Communications Manager (OCM) coordinates the University’s online presence under the guidance of the Director of Communications.   The position places emphasis on both website content management and social media initiatives.  The OCM updates the web with appropriate content, design trends, images, multimedia and social media components, keeps abreast of website and social media trends and best practices and ensures the website strategically communicates the AUP story and brand to an external prospect, alumni and donor audience consistent with AUP brand guidelines and best content management and navigation practices. The OCM assists in managing information, seeks out opportunities to build departmental presence, plans and delivers timely, relevant content and messages to AUP’s website, social media presence, and other online communications vehicles.  The OCM collaborates with Communications and departmental colleagues for feature story generation and announcements that support AUP’s core messaging. The position supports key internal constituencies to ensure effective online information delivery for their needs and serves as the liaison between on-campus constituencies and the Office of Communications in regard to online initiatives. 

 
More specifically, the Online Communications Manager will:

• Ensure content is optimized for the web and for driving traffic and engaging all AUP audiences both internal and external
• Advocate for best practices for online content with colleagues (headers, abstracts, tagging, keywords, links, hyperlinking in stories, calendar events, web forms, etc.)
• Regularly meet with key AUP stakeholders and use a collaborative approach to drive concept development, and manage timing considerations for planned content, initiatives and themes
• Moderate and edit content and ensure that writing is in line with the University brand and of a high quality. Envision how content should be presented, in terms of the best medium or media and how it should appear on the web
• Spearhead the News and Events editorial function in close collaboration with the Communications writer/editor
• Evaluate and measure effectiveness of overall content strategy and specific content, including setting Key Performance Indicators, and monitoring statistics, feedback and participation
• Analyze statistics to plan new content, initiatives, topics and repurpose existing content, and interpret data to create multi-channel content opportunities and identify areas for improvement
• Implement and monitor online messaging, ensuring that Communications along with AUP colleagues are effectively using the AUP brand voice and brand visual style.
• Support as appropriate content managers in learning new technical skills through training, presentations, written and online instruction and other methods as needed
• Assist with time-sensitive communications and University-wide projects as needed
• Develop and implement AUP’s social media strategy and campaigns and manage communication and interaction with users via AUP Facebook, Twitter, YouTube, Instagram and other social media platforms
• As a member of the AUP Web Committee, initiate and manage projects that emerge from the Committee, assess the content development implications of such requests and help manage the prioritization of web requests, including technical developments and implementation
• Collaborate closely with the Communications group writer/copy editor, multi-media specialist, Information Technology Services staff, other AUP staff, freelance writers and designers, and consultants
• Supervise students working on web content and social media
• Undertake other appropriate duties as requested by the Director of Communications

Qualifications

• Native or near-native written and verbal communications skills in English
• A Bachelor's degree in a related field, preferably in marketing or digital media, etc.
• At least 3 years of experience editing and writing in a professional capacity in the English language, especially for online audiences
• Professional knowledge of social media platforms and best practices, preferably within the Higher Education space
• Familiarity with web publishing tools and common office computer software programs; experience with content management systems preferred
• High level of technical facility and affinity
• Demonstrated expertise with Adobe InDesign and Photoshop
• Basic knowledge of HTML
• Familiarity with Google Analytics
• Interest in learning new technology tools for online news and measurement
• Experience/accomplishment in writing and multimedia producing for the web and developing and implementing new technologies, content plans and editorial calendars 
• Ability to plan and manage content and web projects in a collaborative, fast paced environment, coordinating the efforts of various colleagues and tracking project timelines and deliverables while maintaining the normal daily moderation cycle
• Strong online editorial skills and news judgment with a commitment to accuracy, news gathering and planning, and building traffic
• Ability to work well, flexibly and productively in an environment where opportunities and priorities are constantly changing and being updated, and have the temperament to enjoy the process
• Ability to represent the University's online communications goals to colleagues across campus
• Accountability and reporting back about work
• A proactive, collaborative focus and attitude with good team skills
• Demonstrated experience in meeting deadlines under pressure
• Sound judgment, planning, organization  and collaborative leadership

Candidates should send an expression of interest along with a CV to gdenicola@aup.edu

POSITION TITLE AND CATEGORY

Library Service Assistant - Category AT-1

DEPARTMENT

Library

SUPERVISOR

Michael Stoepel – User Services Librarian

ORIGIN OF VACANCY

This is a part-time 18h00 hours/week CDD position to enable the Library to maintain continuous service during evenings and weekends during the academic year 2017-2018 and during the preparatory work to develop the Learning Commons

WORKING HOURS

• Working hours are essentially in the evenings, to be arranged with the successful candidate
• Back up for other evening shifts during the week
• Some holiday shifts are required.

DUTIES

SERVICE DESK SUPPORT - under the supervision of the User Services Librarian

• Staff the library Service Desk for an average of 14 hours/week
• Provide information, loan services and other library services
• Close and open the library according to procedures depending on the schedule
• In collaboration with the immediate supervisor verify User Services and Library mailboxes daily; reply and forward requests to appropriate staff member, or in case of a problem or unusual situation report them to the supervisor.
• Monitor library facilities while at the Service Desk
• Handle access issues and other problems. Report them to supervisor
• Communicate necessary information to the library guard during extended hours
• Prepare the monthly library schedule in pdf and joint monthly “ITS Lab and Library Schedule”
• Verify equipment, technology, and library space arrangement on a daily basis and report back to Technology Librarian and/or Library Administrative Assistant  

STACKS MANAGEMENT SUPPORT - under the supervision of the User Services Librarian  

• Conduct missing and lost book searches
• Assist in weeding activities
• Participate in the annual library inventory as needed
• During summer session, follow up on shifting, shelf-reading and shelf neatening assignments

TECHNICAL SERVICES SUPPORT - under the supervision of the Technical Services, Web and E-Resources Librarian

• In the absence of the other Library Service Assistant do the physical preparation of the films and the film boxes.
• Collate the Acquisitions statistics for Technical Services
• Label library material in case of prolonged absence of a student grant recipient in technical services
• Replace missing copyright slips from films as needed.
• Help with Academic Film Collection (AFC) inventory on a regular basis

OTHER LIBRARY SUPPORT - under the supervision of the User Services Librarian (PRIORITY)  

• Maintain an up-to-date “Lost & Found objects” list
• Create and update library signs (public and stacks) as needed
• Maintain up-to-date sign binder (on the library shared documents)
• Assist on locker issues
• Collate statistic information (general library statistics, user services, information literacy, etc.) on a regular basis (monthly basis).
• Organize and communicate the “Café Olé” event (3-4 times/semester) as well as other small user related events.
• Assist in library orientation week activities
• Receive donations, check for duplicates in the collection, list accepted and rejected items, write thank you notes to donors
• When needed provide support for all library areas
• Other appropriate tasks as assigned by the supervisor

QUALIFICATIONS

• Bilingual English/French
• Library training (French DUT or equivalent) and/or library experience preferred
• Previous work or research experience in a university library, North American preferred
• Ability to work independently
• Excellent interpersonal skills
• Very good communication skills (written, e-mail and verbal)
• Previous experience with public services and user assistance preferred
• Intermediate level of computer literacy and technology
• Intermediate level of Office, Word and Excel

Interested parties should contact library@aup.edu

Position Title

Assistant, Office of the President (Category T3)

Supervisor

Executive Assistant to the President

Overview

The President’s Office Assistant works closely with and under the guidance of the Executive Assistant to the President. He or she is responsible for organizing all Board of Trustees events such as meetings and retreats, and is the trustees’ primary campus liaison. To an equal extent, the President’s Office Assistant provides daily office support to the President. As such, he or she is highly organized, a self-starter willing to take initiative, undaunted by large and small tasks, and extremely comfortable with technology and the suite of Microsoft Office products used by the University. He or she enjoys executing plans and is able to communicate clearly and professionally on all levels. Discretion is a requirement of the job, as is the capacity to interface graciously with all constituencies of the University.

Responsibilities

Board of Trustees Support

• Organize board meetings and events three times a year (e.g. Board Retreat, end-of-year activities, New Trustee Orientation). This includes researching and arranging catering and travel, coordinating with other campus teams (Registrar, ITS, Administrative Services, Finance, etc.), scheduling, communicating with trustees and outside parties, preparing meeting materials (printing, copying, binding), ordering and purchasing supplies, and providing day-of oversight and support. During and just before trustee events, longer hours should be expected. 
• Communications. Act as campus liaison and day-to-day contact to all trustees. Field and address their requests, such as assisting with travel or providing documents. Manage the trustee website by keeping it current and following up with trustees for updated information. Distribute updated information as appropriate. Arrange conference calls using GoToMeeting, Skype, and Microsoft Outlook.
• Calendar & meeting planning. Create, update, and maintain board calendar of meetings. Distribute meeting invitations via Microsoft Outlook.
• Record keeping. Take meeting attendance and notes as appropriate, assist with the circulation of board documents such as minutes and resolutions as directed, ensure appropriate paper and electronic archiving. Update trustee rosters and contact lists. Monitor board budget, follow-up on trustee billing as appropriate.

President’s Office Organization

• Maintain inventory of office and kitchen supplies; order and restock.
• Coordinate with IT and Administrative Services departments to ensure that all equipment is functional.
• Manage document archiving and organization including internal filing and offsite storage.
• Open incoming mail (postal mail and e-mails addressed to “president@aup.edu”) and forward to appropriate parties.

Meet & Greet

• Interface with AUP community, students, parents, visitors, trustees, etc.
• Arrange refreshments and meals for the Office of the President, including ordering, setting up, and clearing.

Meeting Support

• Schedule meetings, set up conference calls.

Travel Arrangements

• Book flights, hotels, rental cars, as directed by the Executive Assistant to the President.

Reporting

• Maintain and collect receipts; generate expense reports and submit to the President for signature.
• Prepare timesheets for the President’s signature.

Support for Events

• When the Office of the President occasionally sponsors an event, cocktail, retreat, or special meeting, create and manage invitations, posters, RSVP and security lists; arrange refreshments; and handle on-site trouble-shooting. 

Other

• Vacation coverage.
• Support during emergencies.
• Occasional evening and weekend work may be required, especially around Board Meetings and special events.
• Other errands, shopping, and appropriate tasks assigned by the Executive Assistant to the President or the President herself.

Position Requirements:

• Bilingual, English/French.
• Discretion at highest levels of the organization.
• Expert organizational and administrative skills.
• Demonstrably strong writing and communication skills.
• Strong computer skills including knowledge of Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, OneDrive), GoToMeeting, Skype.
• Capacity to interface appropriately with every constituency of the University.
• Energy and good humor, social intelligence, and cultural intelligence.
• Willingness to take initiative.
• Ability to work well with people in a team and to be a good problem solver.
• Capacity to adjust easily to shifting priorities and to manage emergencies.

Candidates should send an expression of interest along with a CV to jobapplicants@aup.edu

JOB TITLE AND CLASSIFICATION

Graduate and Returning Students Housing Assistant (Category T2)

SUPERVISOR

Jennifer Larsen, Manager of Residential Life

FUNCTION

Coordinates Residential Life office “landlord relations” maintaining office’s landlord database and housing offers. Coordinates the Graduate Student and returning student Housing during orientation and deals with the daily business related to graduate and returning students housing during the year.

DUTIES

• Take new apartment offers and transmit them into the housing database
• Organize photo files and post new photos for apartment offers online
• Follow up in case of tenant problems experienced by landlords:
  • Maintenance issues (plumbing, electricity, etc.)
  • Apartment damages needing attention
  • Unpaid rent
• Follow up in case of a student problem with a landlord:
  • Unreturned security deposit
  • Unauthorized entrance into an occupied apartment
  • Broken or damaged apartment items needing repair
• Take cash rent from students and distribute to landlords when they visit the office. Overseeing monthly updates of the cash log with the help of student grant recipient helpers.
• Organize office key box: overseeing semesterly updates of the key log with the help of student grant recipient helpers.
• Answer office main e-mail account within a timely fashion, directing certain messages to team members in case more expertise is required
• Monitor new-student attendance confirmations and signaling potential problems to manager
• Coordinates graduate student housing during new student orientation, informing manager of any problematic cases as they come up, and organizes temporary staff during orientation in order to house new graduate students and student over 23 as quickly as possible. Keeps running tally of students requesting both permanent and temporary housing during orientation and relays with supervisor and VP for Student Services to finalize temporary housing reservations.
• Assist graduate and returning students with applications for the state housing assistance (Aide Personnalisée au Logement): organize workshops to be executed together with First-Year Housing Residence Life Assistant
• Perform an audit of all paper landlord files in the office, purging unnecessary documents
• Other appropriate tasks assigned by manager.

QUALIFICATIONS

• Bilingual English/French
• BTS Assistant Administrative or equivalent
• Excellent interpersonal skills, particularly in both spoken and written communication
• Strong organizational skills
• High degree of computer literacy, particularly spreadsheet, database, e-mail and word processing software
• Ability to work well under stress
• Valid work permit for France, or EEC nationality

Candidates should send an expression of interest along with a CV to jobapplicants@aup.edu