Job Openings at AUP
For all questions regarding employment opportunities at The American University of Paris, please contact the office of human resources at recruitment.hr
aup.edu. Please note that except where otherwise stated (faculty positions), French working papers or EU nationality are required in order for applications to be considered. To submit an application for any of the posts below, please send an email to recruitment.hraup.edu with your CV attached and the title of the post for which you are applying.
Administrative positions
DEPARTMENT
Information Technology Services (ITS)
SUPERVISOR
IT Support Services Manager or any other supervisor designated by the President
POSITION OVERVIEW
The Lead IT Support Technician position assists staff, faculty, and students with technical support of computers, applications, and related technology. Activities require interaction with application software and operating systems (such as Microsoft Windows, Microsoft Office 365 environment, and Apple Macs) to diagnose and resolve problems. The position utilizes IT support Management tool to provide first-line helpdesk support to AUP users, assisting them in person, via phone, email, chat and remote connection. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
RESPONSIBILITIES
Duties and responsibilities - Desktop Support
- Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
- Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
- Responds to and resolves user requests for IT technical support in a timely manner using AUP Request Management Systems.
- Responds to and resolves user requests for support in a virtual environment.
- Takes ownership of user problems and proactively deals with user issues.
- Troubleshoots system failures and network issues involving Mac and Windows workstations, printers, WIFI, authentication, connectivity, VoIP telephone, and printers by providing
solutions to restore functionality. - Performs installation and routine maintenance of network cabling, patching network cables to the switches, and WIFI access points and testing network links and connectivity.
- Performs user management tasks such as user ID creation and maintenance, password reset, and directory search using the users’ management web page.
- Works with the IT support team and System Administration staff as appropriate to determine and resolve problems received from clients.
- Builds and deploys new desktops, laptops, and portable devices by use of deployment tools.
- Deploys software and applies system configuration and settings on user devices using device management tools.
- Generate reports for management, encompassing incident management, metrics, and system improvement recommendations
- Develop and maintain comprehensive documentation of standard client computing processes, collaborating closely with system administrators
- Tests and troubleshoots policies and configurations applied on laptops and workstations, provides feedback to your manager, and proposes enhancements.
- Follows standard procedures to apply, remove and amend access rights on IT resources.
- Maintains hardware inventory for computers and printers using AUP ITS management systems.
- Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Trains and orients staff on the use of hardware, standard desktop software, and office 365 collaboration tools.
Duties and responsibilities - Other Support
- Supports users in the use of computer equipment by providing necessary training and advice.
- Installs and maintains audio/visual hardware and software: deliver, installs, and maintains classroom technology as needed.
- Assists students and faculty in classrooms and other student areas around campus as needed.
- Performs duties as assigned by the immediate supervisor(s).
Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.
SKILLS REQUIRED
- 3-5 years experience providing technical support services.
- Experience with LAN/WAN networks.
- Strong computer skills including knowledge of computer hardware, software, local area network and peripheral equipment.
- Working knowledge of operating systems with emphasis on Windows and Mac OS environments as well as knowledge of Local Area Networks, PC hardware set-up and configuration, printer set-up and configuration, virus protection, Multimedia equipment, and
Microsoft Office applications. - Self-motivated, autonomous, hardworking, good analytical, diagnostic and problem-solving skills, and eager to learn and take on additional responsibilities.
PHYSICAL DEMANDS
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may frequently lift and/or move heavy materials between campus buildings.
OTHER REQUIREMENTS
- IT Education : Bac +2 minimum : BTS/BUT/Licence or equivalent combination of education and experience, Microsoft and/or Apple certifications are plus.
- Must be fluent in both English and French and have valid working papers for the EU.
- Excellent customer service and teamwork skills are needed.
- Ability to frequently lift and carry hardware and supplies, between campus buildings, weighing up to 20 Kilos.
- Must be able to work flexible hours, including weekends and evenings, as necessary.
Candidates should apply by e-mail to recruitment.hraup.edu
CLASSIFICATION: Cadre C1
DEPARTMENT: Student Services Development
SUPERVISOR: Vice President for Student Life and Security Vice or any other supervisor designated by the President
POSITION OVERVIEW
Oversees general housing operations for both graduate and undergraduate students, and Residential Life Office for undergraduate students.
Develops a vision for residential Life programming
Designs and takes responsibility for housing procedures and policies;
Supervises the Residential Life staff and the AUP Housing Logistics and Maintenance staff
RESPONSIBILITIES
Residential Life offering
- Coordinate preparation work for the housing offering website each semester
- Suggest calendar of payment deadlines and amounts to VP
- Ensure new student enrollment in one of the required housing options before new student orientation, facilitating communication between Admissions Office, Housing staff, and third-party housing providers
- Oversee all housing assignments, payments and communication for and with all incoming students housed by AUP.
- Monitor and confirm new undergraduate exemption requests to the first-year residency requirement.
- Supervise the housing check-in at the beginning of each orientation session. Coordinate with housing providers, Resident Assistants and Student Advisors to ensure a smooth landing of incoming students.
- Select and train Resident Assistants
- Assist the Vice President for the choice of new partners and new leased properties
Housing Counseling
- Serve as point-person to manage all roommate conflicts, organizing a move within the AUP housing system in case of irreconcilable differences and referring students to counselling services when necessary
- Enforce housing rules and regulations and coordinates with Student Development for specific follow up when necessary.
- Coordinate all webforms and surveys generated by the RL Office.
- Perform and oversee accounting and other administrative tasks (housing billing, housing insurance follow-up on CAMS).
- Ensure communication to students regarding the CAF and housing insurance
- Inform students of their rights and helps to hold them accountable for their housing responsibilities. Act as a liaison between students and housing providers, helping both parties to solve their housing-related problems.
- Coordinate with other University departments to ensure that Residential Life Office business practices are in line with changing University-wide policies, including the Admissions Office, the Registrar, and Student Accounting Services.
- Inform students about housing insurance options Oversees smooth functioning of office’s relationship with host families and private landlords, managed by the office assistant.Logistics, Maintenance and Residential Life Programming
- Supervise the logistics and maintenance operations for all residential sites (AUP and partner-operated sites)
- Supervise the Resident assistants
- Lead the Programming activities from conception to implementation
Digital transformation and assessment
- Take the lead in the creation and evolution of the digital tools deemed necessary for the Office to operate and ensures proper training for the unit’s staff.
- Conduct regular (at least annually) student satisfaction surveys in an effort to collect data for Student Development Assessment.
Contact with families
- Respond to queries from parents (both current and prospective) about student housing services and housing/roommate assignments.
Other tasks may also be assigned at the supervisor's request, depending on the needs of the department.
QUALIFICATIONS
- Minimum of Bachelor’s degree, Masters degree preferred, in Student Services or Education OR significant work experience as a Residential Life professional in an American environment
- Bilingual French/English, written and spoken
- Previous experience in US style student housing
- Sensitivity to student needs and cultural differences
- Familiarity with the Paris and the French community
- Ability to multitask with a large case load while remaining an empathic listener
- Strong crisis-management and organizational skills (ability to establish priorities and work under pressure)
- Computer literacy (including the use of databases)
- Valid work permit for France, or EEC nationality
Candidates should apply by e-mail to recruitment.hraup.edu
DEPARTMENT: Academic Affairs
CATEGORY: C2-1
SUPERVISOR: Provost or any other supervisor as designated by the President
POSITION OVERVIEW
The American University of Paris is currently seeking a highly motivated and dedicated individual to serve as the next Director of Career Development. The successful candidate will have the opportunity to develop and implement engaging career development programs that align with AUP’s strategic objectives for undergraduate and graduate students, as well as playing a critical role in supporting overall student success and increasing retention and persistence to graduation. Collaborating with campus and community partners, as well as employers, will be a key aspect of this role, allowing for meaningful connections that enhance our students’ career opportunities. The Director should be an autonomous, student-centered, entrepreneurial leader, capable of creating a sense of mission both within Career and Internship Advising and its sister half, Academic Advising, as well as across administrative units and academic departments in support of the holistic student learning experience. The Director will be a visionary career development professional, capable of launching, supporting and curating innovative programs and structures, such as the recent redesign of ACE, but also existing programs such as the Global Professional Skills (GPS) program, ensuring that career development at AUP builds on the pathways program as described within the University’s new strategic plan.
RESPONSIBILITES
The director is responsible for the following areas:
Office Mission and Scope
- Creating, delivering, and evaluating quality career development programming for undergraduate and graduate students.
- Works with the Director for Academic Advising to improve the unit’s holistic guiding of students through the AUP experience, englobing both requirements and progress toward degrees and co-curricular and career possibilities for students.
- Advises students on internships and careers, with sufficient understanding of the academic advising process so that the student’s movement between career and academic advising is seamless.
- Works with the Global Liberal Arts Core Curriculum Committee to ensure that GPS remains within the framework of Experiential Learning (CCX) requirement, for as long as GPS may be used to fulfill that requirement.
- Works with Career Advisors to ensure appropriate cross-training so that Career Advisors have functional knowledge of all aspects of the work of the Career Advising team.• Works with the Co-Director and the Academic Advising team to ensure that all unit members understand the goals and processes of the various activities of the unit.
- Contributes to collective awareness of trends and best practices in career development and recruitment throughout the world; use of social media for job seeking and the latest developments in resume writing; and maintain a presence in professional networks such as NACE and the American Chamber of Commerce in France.
- Coordinates with Alumni Affairs, Outreach and Advancement to identify alumni contacts for job and internship leads and to grow the Global Mentoring Program.
- Coordinates with University Registrar on issues impacting both teams such as policy issues including those related to internships, internal CCX projects, and CCX requirements.
- Coordinates with the Registrar’s Office, Student Accounting Services, Student Immigration Services, and Academic departments on policy development and implementation.
- Continually works to build, grow and improve the Unit’s work and collaboration with constituents, particularly with a view to developing trust and working relationships within academic departments and those whose students have generally not been users of internship and career services.
- Interfaces with Alumni and Faculty/Staff Emeriti Councils and Advancement and Outreach.
- Works on special internal projects (internal CCX programs, Learning Commons, Academic Affairs Management Group, etc.)
Oversees and supports Career Advising Team projects and programs
- Works in collaboration with the GPS Governance Committee, the Global Liberal Arts Core Curriculum Committee, and the Provost to maintain, build and assess the GPS program. Supports the team member who takes point on day-to-day GPS issues.
- Chairs GPS Governance Committee.
- Oversees cross-department coordination, such as recruiting university units to be involved with, and/or support the program, recruiting volunteers and/or mentors among AUP faculty/staff/students.
- Supports the team member taking point on internships, particularly in situations of tension of conflict between internal and external constituents.
- Acts as spokesperson with all administrative units as necessary for Career Advising projects and Programs.
- Works with the staff member taking point on GPS to ensure that the Engage platform effectively delivers the GPS Program moving forward, automating tasks whenever possible. Investigate alternatives to the Engage platform.
- Manages the annual calendar of the career team’s mission-critical events to ensure equitable distribution of tasks and prevent overlap.
- Develops and runs workshops and/or courses designed to provide students with hands-on guidance as they prepare to launch their career, search for an end of studies internship, or pursue graduate studies.
- Supports the team members in their work developing trust and contacts within the academic departments, particularly those whose students have generally not been users of internship and career services.
- May be called on to liaise with host companies for any issues arising during the internship, particularly disciplinary issues or accidents.
- Ensures student internship advising needs are met.
- With the career advisors, monitor French legislation concerning internships to ensure compliance, keeps AUP’s internship documents up to date and revisits them regularly in order to guarantee accuracy and user friendliness.
- Ensures that the internship point person has renewed annual renewal of civil liability insurance policy and filed internship declarations and URSSAF payments.
- Responsible for coordinating annual internship declaration and payments to URSSAF.• Advises various departments when applicable on issues related to internships and careers, to facilitate the development of a shared student professional development culture with faculty.
- Contributes (e.g., via speaking engagements) to the promotion of ACE and programs under its purview.
- Liaises with the Provost and the Dean of Student Development to raise the profile of co-curricular contributions to the student learning experience and development of competencies.
- Contributes to the overall strategic goal of increasing student participation in career planning and professional development.
General Office Management
- Building a belief in our mission and in the centrality of the student experience among ACE staff members andmotivating them to.
- Working collaboratively to enhance career development and post-graduation success.
- Supervision of the Career Advising staff members, ensuring the appropriateness of assignments and resource allocation, which includes efficient work assignments across the team, oversight of the internship program and GPS programs, and distribution of workshops and other activities.
- With the Director for Academic Advising, ensures coordination and back-up across functions within the ACE group.
- Coordinates office assessment activities and routine program evaluation to streamline current practices to ensure maximum sustainability of the program and maximum utility of assessment practices.
- Maintains student confidentiality and office adherence to FERPA and GDPR regulations.
- Oversees Career Advising timesheets and carry out annual interviews.
Other
- The post holder may additionally be involved in transversal projects the University or Department wish to explore. Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.
QUALIFICATIONS
- High level of organization
- Demonstrated leadership capacity
- Master's Degree
- Professional proficiency in French, fluency a plus.
- Capacity to manage others
- Experience in program design and development
- Willingness to work to goals and targets
- Strong communication skills
- Familiarity with American educational institutions, particularly liberal arts colleges, a plus.
- Work experience in a French language/cultural environment a plus.
Candidates should apply ( CV and cover letter ) by e-mail to recruitment.hraup.edu
The American University of Paris invites applications for a full-time position with a focus on Writing and digital humanities in the Department of Comparative Literature and English, at the rank of Assistant Professor, beginning August 1, 2025. The responsibilities will include teaching in the English Writing program as that program adjusts to the rise of artificial intelligence, and contributing to the ongoing development of courses that interrogate the relationship between humans and technology, be that through performance, film or game scripts, fiction writing, digital humanities, disability studies, or critical theory. Participation in either AUP’s Writing Lab or its MFA program would be expected.
Qualifications: A terminal degree in a relevant discipline (MFA or PhD) by time of appointment (August 1, 2025) is preferred. Candidates must have a record of high-quality publication and excellent teaching, including excellence in teaching writing. Candidates should provide evidence of successful digital humanities pedagogy or research. The candidate must be able to speak and write in fluent English. While fluency in French is not required, knowledge of at least two languages and experience of multi-lingual environments are strongly preferred.
We are always interested in candidates who can complement and extend the range of languages, literatures, and cultures studied in the department (for example – a focus on non-western languages, cultures, and literatures; Slavic languages, cultures, and literatures; Spanish or Portuguese languages, cultures, and literatures); and/or candidates who can contribute to the teaching and study of linguistics at AUP. Candidates are invited to visit the departmental web page to learn about the existing teaching and research interests in the department.
We invite and encourage underrepresented populations to apply. The University is an equal opportunity employer for whom diversity is an essential source of vitality and strength.
The Institution: Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and masters degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. AUP brings together the values of the American higher education system with its location in Paris and Europe. Located at the crossroads of American and European institutions of higher education and research, AUP facilitates its faculty’s development of an international and stimulating professional network. AUP is accredited in the United States of America by the Commission on Higher Education of the Middle States Association of Colleges and Schools. AUP has cooperative agreements with USA and European-based universities.
The Department: The Department of Comparative Literature and English houses the writing program, as well as our majors in Comparative Literature and in Creative Writing, and minors in Linguistics, Classical Civilization and Languages, Theater and Performance, Critical Theory, and Medieval Studies. An MFA in Creative Writing will begin recruiting students shortly, for a first class in the 2025-26 Academic year. The department has a proud tradition of excellent scholarship and dedicated and innovative teaching, and many members of the department combine critical research with creative production.
The Position: Candidates should have an established record of publication, and good standing in their field. We require a proven record of committed and successful teaching at the undergraduate level, and evidence of a capacity for academic administration.The candidate will share responsibility with colleagues for developing expository and creative writing at AUP. As part of the Department of Comparative Literature within a small multi-cultural US-style liberal arts college in Paris, they should be open to collaboration and conversation within the department and with the Center for Writers & Translators, the university, and the city. Desirable areas for exchange might include, for example, linguistics, performance studies, digital humanities, disability studies, public humanities, activism, and community projects.
Responsibilities:
• Four or Five courses per year in the English Writing Program (teaching the skills of academic essay writing through critical analysis of substantial readings)
• One or Two courses per year in the Comparative Literature or Creative Writing major or in the linguistics, Theater and Performance, or Critical Theory minors. A full teaching load is six courses per year
• Maintaining an ongoing record of high-quality publication
• Service to the department (contributing to curricular development and innovation, collegial behavior, advising students)
• Service to the university (participation in committee work, assessment, interdisciplinary collaboration)
• Participating in faculty governance, including attending full faculty, department, and committee meetings
• Working in a professional and collegial manner with the university community
Faculty at AUP must have a commitment to liberal arts education in a highly international environment and pursue international research and/or creative production. We seek engaged scholars and creative producers and have high expectations of teaching, scholarly, and creative research.
Applications. Deadline for applications – 18 October 2024. Please submit your application at
http://apply.interfolio.com/150293 including:
• cover letter
• curriculum vitae
• statement of pedagogical philosophy with evidence of teaching effectiveness
• evidence of successful engagement in digital humanities projects (research or pedagogy)
• statement of research and/or creative interests
• a writing sample of recent scholarship or creative production
• The names and contact details of three referees. You should arrange for three letters of recommendation to be submitted to the Interfolio link by the application deadline.
Review of applications will begin on 18 October 2024 and continue until the position is filled. Any urgent queries should be addressed to the chair of the search committee: ggilbertaup.edu