Employment Opportunities

POSITION: ACE Center Administrator – Category T3

DEPARTMENT: Academic Affairs

SUPERVISOR: Director of ACE Center

This role will likely vary as the Center evolves, and will include supporting all of the Center’s functions. All members of the Center for Academic, Career and Experiential Advising support the Center’s primary mission of helping students clarify both their life and career objectives.

RESPONSIBILITIES

Working alongside all members of the Advising team, the ACE Center Administrator will support the team in the following ways:

Student contact:

• Serves as first contact for students and provides assistance in using ACE Center resources and online tools.
• Answers student queries and implements smooth handoff to an advisor based on students’ needs.
• Provides basic support to students searching for internships or jobs, and guides them through the process of registering an internship.
• Assists Internship Program Coordinator in promoting the AUP Global Talent Portal and publishing student profiles.
• May be called upon, following training, to lead or co-lead group sessions on topics relevant to careers, experiential learning, the GPS program, academic advising, study abroad, or related.
• Overall, provides highest level of service to students seeking information and assistance.

Office/administrative tasks:

• Performs administrative tasks supporting internship and career development initiatives, academic advising, study abroad advising, major selection, the GPS program and related design-thinking workshops and communications with students and faculty.
• Posts internship and job offers on dedicated portal and promotes them to students via social media and other channels.
• Supports Internship Program Coordinator with administrative tasks related to internship registrations (from first request to processing assignments) using AUP’s student information system and Basecamp.
• Provides administrative support on tasks related to the GPS Program and AUP Engage including data entry, managing reports, troubleshooting with students, etc.
• Prepares documentation for academic advisors during key times such as Orientation or registration periods.
• Participates in compiling office statistics and planning and implementing unit assessment activities.
• Supports the implementation and launch of student success software.
• Orders supplies.

Scheduling and Event Planning:

• Systematically orients students to relevant events/workshops, ACE Center office hours, or one-on-one appointments as appropriate. Consults with ACE team on demand vs. offering with regard to planning.
• Organizes workshops, events and group advising sessions: coordinates room bookings, coordinates with Registrar for scheduling (when applicable), assists in preparation of presentations or other materials, promotes events through print and online channels.
• During orientation period, manages unit logistics (space and human resources); coordinates First Year communications and schedules advising appointments, supports communication and planning as needed for all other cohorts including transfer students, visiting students, and First Year Abroad students.

Outreach and Communications:

• Creates, edits and/or updates ACE Center web pages, webforms, flyers, and other online and print resources.
• Contributes to development of employer-facing publications and communications.
• When needed, corresponds in a timely manner with employers; occasionally responds to telephone inquiries and emails.
• Supports creation of ACE Center Newsletter when needed.
• Other duties as assigned by supervisor.

QUALIFICATIONS

• Bachelor’s degree or equivalent;
• Excellent verbal and written communication skills in English;
• At least intermediate French needed;
• Minimum two years of professional experience;
• Highly organized and detail-oriented, with the ability to work quickly and efficiently;
• Knowledge and understanding of the American system of higher education;
• Strong technology skills (Microsoft Office, Internet, databases, social media)
• Patient, friendly, and efficient manner with students; cross-cultural sensitivity; commitment to diversity and inclusion;
• Ability to work under pressure, understand and follow policies and procedures;
• High level of professionalism, proactive, motivated to learn, and flexible in response to shifting priorities;
• Demonstrated ability to handle confidential information with discretion;
• Proven ability to work independently as well as collaboratively on a team.

Please send application materials to Darcee Caron at dcaronaup.edu

Admissions Office - Job Description

JOB TITLE AND CLASSIFICATION

Assistant Director of US Admissions – US Admissions Office

SUPERVISOR

Director of US Admissions

POSITION OVERVIEW:

The Assistant Director recruits, admits and yields students from countries in Latin America and specific US States for programs at The American University of Paris (AUP) in Paris, France. Programs include Bachelors, Masters, Summer and Study Abroad. The counsellor is based in the United States, ideally in Florida, works from home, and reports to the Director US Admissions. This is a new role, which supports AUP’s strategic aim to develop Latin America as a reliable source of qualified students for the University in addition to growing our existing market in Florida.

TERRITORIAL RESPONSIBILITIES:

The current territorial responsibilities for this position are:

• Latin America, including Central America

• Florida

• Puerto Rico

  DUTIES:

  This new role will develop and follow a marketing and recruitment plan to achieve enrollment targets using multiple recruitment platforms, including online and social-media based recruitment and other ‘armchair’ recruitment strategies. The position requires travel to countries in Latin America and specific US States, visiting high schools and colleges, attending college and graduate fairs and meeting with advisors, students, families, faculty, alumni and others possible contacts to promote AUP programs.

  Specific responsibilities will vary according to the time of year and the changing circumstances of the student recruitment market. However, the following tasks will form a significant proportion of this role:

  Latin America

• Devising and implementing an overall University recruitment strategy for the region;

• Developing a shortlist of specific ‘priority’ country target markets within the region for specific focus;

• Planning and delivering appropriate student recruitment activities in ‘priority’ countries, including regular travel to the region;

Admissions Office - Job Description

• Developing a system for the delivery of market advice/intelligence in the Latin American market to maximize the University’s recruitment and other opportunities;

• Extending the University’s relationships with Latin American-based Guidance Counsellors, Independent Counsellors and other stakeholders relavant to the recruitment of students at all levels;

• Other appropriate duties as assigned by the Director. Marketing and student recruitment

• Devising and implementing marketing, student recruitment and communications campaigns in all designated territories;

• Providing correct and up-to-date information on AUP through all possible communication channels;

• Participating in appropriate outreach activities as assigned by Director;

• Serving as a liaison between the University and prospective students and

  their families;

• Developing and maintaining sustained communications with all potential

  recruitment and admissions stakeholders;

• Responding to general enquiries of all kinds in a timely manner;

• Contributing to the execution and development of marketing and yield

  programs primarily targeting but not limited to assigned territories;

• Delivering Online Information Sessions for all prospective and accepted

  students;

• Data entry to the CRM system operated by the University;

• Maintaining and developing engagement activities with admissions

  stakeholders, specifically high school and independent college counsellors;

• Other appropriate duties as assigned by the Director.

  Admissions and financial aid

• Advising students, counsellors and parents in all matters related to applying to, and attending AUP;

• Reading applications and making decisions on completed applications files in an agreed and timely manner;

• Identifying and interpreting application trends to better yield and onboard qualified applicants;

• Implementing yield strategies and activities for all assigned students;

• Providing information concerning financial aid to applicants and making recommendations to the Director of Financial Aid concerning aid to be

  offered;

• Reviewing financial aid applications and making appropriate

  recommendations to the Director of Financial Aid;

• Assisting students and their families in the Financial Aid Appeals process;

• Providing up-to-date information to students and their families on all

  aspects of the onboarding process, including support for securing a student visa and ongoing pre-arrival administrative tasks;

Admissions Office - Job Description

• Advising the Director of US Admissions of issues impacting on the admission of students to AUP;

• Other appropriate duties as assigned by the Director. Market research and market development

• Supporting the analysis and interpretation of admissions data across both the US and Paris-based teams;

• In association with colleagues, the analysis of relevant data (CRM and external) to help support tactical and strategic decision-making across both the US and Paris-based teams;

• Monitoring the conditions relevant to student recruitment in all assigned territories;

• Where appropriate, execute or commission market research activities to ascertain the value of potential new territories;

• Other appropriate duties as assigned by the Director.

  QUALIFICATIONS:

  Minimum

• Bachelor’s degree or equivalent;

• English and Spanish;

• Three-years experience in student recruitment and admissions;

• CRM familiarity

• Excellent interpersonal skills, clear communicator and presenter, and

  confident with a range of people;

• Experience of organizing, promoting and hosting events;

• Willingness to travel, a valid driver’s license, availability during evenings

  and weekends;

• High level of IT literacy.

  Preferred

• French and/or Portuguese proficiency;

• Higher education experience, particularly with facets of international

  practice;

• Proven data analysis skills;

• CRM (Technosolutions Slate) fluency.

Please send a resumes and cover letters to : itissieraup.edu for consideration.

JOB TITLE AND CLASSIFICATION - First-Year residential life Assistant - T2

DEPARTMENT - Housing / Residential Life

SUPERVISOR - Jennifer Larsen, Manager of Residential Life

ABOUT THE POSITION

This temporary position is to replace Arielle Leprévost during her maternity leave from late August 2022 until April 2023.

MAIN FUNCTIONS

• Ensure processing of new student housing registration via the online checklist, processing new student registrations in CAMS and communicating placement and billing information directly to students.
• Assist manager with tracking of student housing payments, sending reminders to students who have not met payment deadlines.
• Respond to student and parent email inquiries on housing related concerns within a timely manner. Ensure that all students in a roommate share have filled out the AUP Roommate agreement. Update existing surveys and webforms to reflect changing processes and policies.
• Assist manager with coordination of housing activities for landing day and orientation week.
• Assist manager in writing and sending of various student communications: welcome letter, proof of housing, registration email, payment emails.
• Assist manager in recruiting and training Resident Assistants if/when manager is unavailable Monitor maintenance issues raised by students to our various housing providers, ensuring that issues are dealt with in a timely manner.
• Meet with and counsel students who present roommate issues, referring more serous conflicts to the Manager of Residential Life.
• Coordinate student housing meetings in case of misconduct.
• Monitor RA-submitted incident reports, signaling any major issues to manager.
• Assist manager in gathering data necessary for annual department assessment report.
• Regularly visit apartments following student concerns in order to check on maintenance.
• Assist manager with the roommate placements as needed, including coordination of the roommate placement survey.
• Other appropriate tasks as assigned by the supervisor.

QUALIFICATIONS

• BTS equivalent
• Bilingual English/French
• Previous experience as resident advisor in a student dormitory, or as a peer counselor preferred Computer literate: previous experience using Microsoft Office required, database fluency a plus. High-energy person with a positive outlook
• Cultural sensitivity, experience studying/working in highly diverse environments.

If you are interested please send a resume and cover letter to: jlarsenaup.edu

POSITION TITLE AND CLASSIFICATION:

HR Management Assistant (Alternant(e) or Apprentice)

SUPERVISOR:

Director of Human Resources

RECRUITMENT
· Review of the recruitment process

· Distribution of job offers on dedicated websites and social networks (LinkedIn, Indeed...)

· Optimization of sourcing tools

· CV sorting

INTEGRATION

· Integration follow-up of new recruits at the end of their trial period

· Registration with the French Social Security

ADMINISTRATION

· Maintenance and filing of employee files

· Sending of documents to the relevant administrations or institutions and keeping track in the employee’s file.

· Requesting the issuance of employee identification cards and distribution

· Request IT department to create NetID for new employees

PAYROLL

· Receipt of transportation coupons from employees

· Entering the list of expense reports for reimbursement by payroll each month

· Receipt of administrative timesheets for each department, follow-up and follow up with the departments in order to prepare the monthly payroll

· Enter variable data in payroll

SKILLS MANAGEMENT

· Maintain employee job descriptions (job descriptions, categories, skill requirements)

Other appropriate tasks as requested by the supervisor

QUALIFICATIONS

· Fluent English

· Ability to work under pressure

· Comfortable with computers (Microsoft Office, Internet, databases)

· Familiarity with labor law and employment practices

· Good writing skills

· Good interpersonal skills

· Ability to research answers to questions and solutions to problems using legal and/or internal texts

Durée du contrat : 12 mois

Date limite de candidature : 31/10/2021

Date de début prévue : 31/10/2021

Job Types: Part-time, Internship

Please send a resumes and cover letters to : itissieraup.edu for consideration.

POSITION: Instructional Technologist – Category C1.2

DEPARTMENT: Academic Affairs, the Academic Resource Center (ARC@AUP)

SUPERVISOR: Instructional Designer

The American University of Paris is seeking an Instructional Technologist to join our Academic Resource Center.  The Instructional Technologist will accompany our faculty and our students in the use of the Learning Management System and develop a range of tools designed to promote accessibility, student engagement and to enhance learning at AUP.

Key Functions/Core Responsibilities:  

The ideal candidate will have a combination of skills and experience: demonstrated experience with current and emerging technologies, experience advising faculty about course design and delivery, teaching and/or training at a university level, and experience providing support services to enable student academic success. 

 RESPONSIBILITIES

Management of the University’s learning management system (LMS) as well as responsibility for other learning technology solutions.  Examples of duties may include:

• Collaborating with IT services regarding the LMS and other solutions’ integration with the SIS (Student Information System) as well as other AUP systems
• Serves as administrator for the LMS as well as all other academic technologies on campus, manages user accounts and access issues
• Works closely with the supervisor (Institution’s Instructional Designer) and the faculty in order to identify appropriate digital tools and activities (including but not limited to integrated apps, interactive maps, lecture capture, polls, videos, podcasts, simulations) that will help faculty achieve student learning goals
• Creates content in systems for which the position is responsible and maintains documentation regarding institutional policy, procedures and best practices with the goal of supporting teaching and enhancing all types of student learning (synchronous, asynchronous)
• Responsible for onboarding and training of new users to the LMS as well as ensuring advanced/enhanced training for continuing users
• Participates in the new student orientation process
• Works with faculty both one-on-one and in small groups to help with creation of courses within the LMS as needed
• Responsible for creating communication materials regarding the LMS and other technologies for all end users (faculty and students)
• Responsible for associated reporting and assessment of issues related to instructional technology.

 Collaboration and Teamwork. Examples of duties may include:

• Works closely with the supervisor (Institution’s Instructional Designer), the faculty and the Provost to ensure the alignment of AUP’s instructional technology services with the AUP curriculum to meet the needs of our faculty and students
• Supports and promotes creative design, development and implementation of academic technologies and programs that advance teaching and learning
• Works with the students, faculty and academic units to ensure that their needs are incorporated into plans for academic technology
• Builds partnerships among academic support units to work collaboratively toward achievement of institutional goals that can be addressed through academic technology
• Supports the supervisor (Institution’s Instructional Designer) to help provide leadership, and direction in the assessment and development of an academic technology program
• Organizes workshops and events related to Academic Resource Center (ARC), Writing Lab, Teaching and Learning Center, Learning Commons designed to enhance creative instruction and promote digital literacy across campus
• Collaborates with the supervisor (Institution’s Instructional Designer) to help provide leadership in program planning for faculty and student services and in the development of policies related to the use of technology in curriculum development, e-learning, and other instructional technology initiatives
• Collaborates with the supervisor (Institution’s Instructional Designer) to help provide leadership in the development of active learning spaces for collaboration, production, and development with technology
• Engages with professional organizations and activities that advance the objectives of the unit: attend and participate in AMICAL, Educause, or other higher-education conferences
• Collaborates with assessment initiatives of ARC and the Teaching and Learning Center to assess pedagogies, methodologies, and strategies for successfully integrating technology into the teaching and learning process
• Serves on University committees as appointed by the supervisor (Institution’s Instructional Designer) or by the Provost.

 Administrative Support.  Examples of duties may include:

• Supports the supervisor (Institution’s Instructional Designer) as needed in unit assessment activities and research projects
• Works closely with the Institution’s Instructional Designer and other colleagues in ARC to help provide technology support for their activities
• Supports creation and management of constituent based (student/faculty) focus groups, etc, as part of the unit’s continued assessment efforts
• Represents ARC when needed at meetings as requested by the supervisor
• Actively supports the Learning and Tutoring Services managed through ARC through the use and adaptation of technology.

Other appropriate duties as assigned by the supervisor

QUALIFICATIONS

• Master’s degree in Education, Instructional Design, Educational Technology or a closely related field
• Demonstrated experience working in a higher education environment
• Knowledge of current educational technology practices, emerging trends and technologies that support teaching and learning
• Solid understanding of curricular development, learning theories and academic assessment; active participation in EdTech community
• Native speaker competency in English, and strong French skills (bilingual English/French appreciated)
• Demonstrated experience working with learning management systems (e.g., Blackboard, Moodle, Canvas) and familiarity with the integration of third-party tools (e.g., Respondus, Persuall, etc.). data visualization and analytics, and learning technologies
• Working knowledge of Adobe Creative Suite, common desktop applications, and presentation software. Ability to design course content for both Windows and Mac operating systems
• Strong project management, presentation, and interpersonal skills
• Excellent written and oral communication skills
• Interest in working in a dynamic and flourishing educational environment.

 PREFERRED

• Experience in multi-modal teaching and learning – synchronous, asynchronous, face-to-face, remote and hybrid
• Experience with mobile and interactive applications for teaching and learning
• Knowledge of Drupal, Web-based APIs, Java/JavaScript, XML, HTML, CSS, Python
• Experience developing multi-media content and Web presentations

• Visual design skills and ability to storyboard
• Demonstrated knowledge of teaching methods and/or teaching experience at the higher education level
• Excellent knowledge of learning theories, data visualization, analytics, and instructional design models.

Applications: Please submit your application to https://apply.interfolio.com/89717 including:

• Cover letter
• Curriculum vitae
• Contact information for at least three professional references
• Portfolio of recent work appreciated

 Applications should be received by 15 January 2022, for full consideration. The search will continue until the position is filled.

DEPARTMENT: Information Technology Services (ITS)

JOB TITLE AND CLASSIFICATION: IT Desktop Support Technician - CATEGORY T2

SUPERVISOR: Helpdesk Manager

Job Purpose:

This position assists staff, faculty, and students with technical support of desktop computers, applications, and related technology. Activities require interaction with application software and operating systems (such as Microsoft Windows, Microsoft Office 365 environment, and Apple Macs) to diagnose and resolve problems. The position utilizes IT Client Management tool to provide first line helpdesk support to AUP users, assisting them in person, via phone, email, and remote connection. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

Duties and Responsibilities – Desktop support

• Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
• Troubleshoots system failures and network issues involving Mac and Windows workstations, printers, WIFI, authentication, connectivity, VoIP telephone, and printers by providing solutions to restore functionality.
• Performs installation and routine maintenance of network cabling, patching network cables to the switches, test network links through basic networking utilities such as ping, etc.
• Performs basic user management tasks such as user ID information, password reset, directory search using users management web page.
• Works with Desktop support team and System Operations staff as appropriate to determine and resolve problems received from clients.
• Builds and Deploys new desktops, workstations, notebooks, and handheld devices by use of deployment tools.
• Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
• Responds to and resolve user requests for technology supports in a timely manner using AUP Request Management Systems.
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Trains and orients staff on use of hardware, standard desktop software, and office 365 collaboration tools.
• Responds to and resolve user requests for support in virtual environment such as Microsoft Azure. 
• Takes the ownership of user problems and be pro-active when dealing with user issues.

Duties and Responsibilities – Other support

• Maintains hardware inventory for computers and printers using AUP Request Management Systems. 
• Supports users in the use of computer equipment by providing necessary training and advice.
• Installs and maintains audio/visual hardware and software: deliver, install, and maintain classroom technology as needed.
• Assists students and faculty in classrooms and other student areas around campus as needed.
• Performs reasonable tasks as assigned by the immediate supervisor.

Skills Required

• 2-4 years’ experience providing technical support services.
• Experience with LAN/WAN networks.
• Strong computer skills including knowledge of computer hardware, software, local area network and peripheral equipment.
• Working knowledge of operating systems with emphasis on Windows and Mac OS environment as well as knowledge of Local Area Network, PC hardware set-up and configuration, printer set-up and configuration, virus protection, Multimedia equipment, and Microsoft Office applications.
• Self-motivated, autonomous, hardworking, good analytical, diagnostic and problem-solving skills, and eager to learn and take on additional responsibilities.

Other requirements

• Education: BTS. or equivalent combination of education and experience, Microsoft and/or Apple certifications are plus.
• Excellent customer service and teamwork skills are needed.
• Ability to frequently lift and carry hardware and supplies, between campus buildings, weighing up to 20 Kilos.
• Must be fluent in both English and French and have valid working papers for the EU.
• Must be able to work flexible hours, including weekends and evenings, as necessary.

JOB TITLE AND CLASSIFICATION

Systems Administrator - C1

DEPARTMENT
Information Technology Services

SUPERVISOR
Director of Information Technology Services

JOB DESCRIPTION
As part of the System Administration team of the Information Services department of the University, the System Administrator ensures that the IT Services available for the University remains operational for end users. This person is responsible for the monitoring maintenance, administration, and high-lever user support of the University internal and external systems. This person acts as an information expert and troubleshooting point person for other helpdesk employees when required. In addition, this person ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational standards and values. The System Administrator also participates in projects that support the implementation of systems and business offices in collaboration with functional users.

DUTIES AND RESPONSABILITIES

• Responsible for the design, configuration and management of Microsoft Windows technology supporting users in an educational environment.
• Design, configure and manage local and Azure AD Infrastructure, Office 365 environment, and various 3rd party applications.
• Manage business systems, including systems used by Finance/Accounting/HR, to provide support for customizations, problem resolutions, and advanced user support.
• Interface with the support teams of our systems editors and follow up the resolution of requests and incidents. Responsible for monitoring, and evaluating the performance of server systems and make recommendations for improvements/upgrades.
• Perform regular security monitoring to identify any possible intrusions, apply updates and upgrades to keep systems secure and up-to-date.
• Creates and implements applications and utilities to enhance the use of Information Technology.
• Manage End-Point Management Systems to secure and distribute software to university devices.
• Collaborate with other members of the System Administration unit of IT Services and serve as backup if needed.
• Support colleagues and users by a variety of methods and provides technical expertise to users by verbal or written means.
• Act as the primary technical contact with the external support for business systems.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Contribute to the overall success of the ITS by performing all other duties and responsibilities as assigned by the Director of Information Technology.

REQUIREMENTS

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of applicable experience in managing, administering, and supporting Windows server systems in an Enterprise environment.
• Good knowledge of the Microsoft eco-system environment (Active Directory, Azure, Powershell, SCCM, GPO, File and Printing Services, and Network protocols).
• Good knowledge of the Apple eco-system in a professional environment.
• Good level of the following technical skills : LAN, WAN, Wi-Fi, SAN, NAS, Microsoft Hyper-V.
• Knowledge of database (MySQL, SQL Server), and Backup (Veeam Backup & Replication) is welcome. Microsoft Certification will be an added advantage.
• Fluency in French is an added advantage. Fluency in English is required.

KNOWLEDGE, SKILLS AND ABILITIES

• COMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must.
• PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills.
• ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail to achieve a high degree of accuracy.
• TECHNICAL SKILLS: Proficient in the use of complex administrative systems hardware and software, preferably in the higher education environment. Proficient with Microsoft Office 365 Suite, especially Word, Excel and Teams. Proficient with Microsoft Azure cloud environment.

If you are interested please send a resume and cover letter to: itissieraup.edu

POSITION TITLE AND CATEGORY: UNIVERSITY REGISTRAR C2-1
DEPARTMENT: Academic Affairs – Registrar’s Office
SUPERVISOR: Provost and Executive Vice President for Academic Affairs

The American University of Paris is seeking an experienced, detail-oriented professional to join the institution as the

University Registrar in an integral role in our core academic affairs team. This is an exciting opportunity for the right

individual. The Registrar is an important leadership role at the American University of Paris. The Office of the Registrar is

key to the smooth functioning of the University, which is entering a period of growth and opportunity as the University

embarks on a multi-year IRIS (Integrated Resource Information Systems) upgrade. The Registrar reports directly to the

Provost and Executive Vice President for Academic Affairs and carries a campus-wide scope, interacting with all units

across the institution.

The Registrar manages the registrar team and is responsible for the integrity of academic record keeping, coordinating the development of academic policies and assisting with their interpretation across the campus. The Registrar will help inform the curricular development process as well as long-term institutional planning and will be responsible for the smooth and efficient operation of all office staff.

Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and Masters degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. AUP brings together the values of the American higher education system with its location in Paris and Europe. Located at the crossroads of American and European institutions of higher education and research, AUP facilitates its faculty’s development of an international and stimulating professional network. The Commission on Higher Education of the Middle States Association of Colleges and Schools accredits AUP in the United States of America. AUP has cooperative agreements USA and European-based universities.

AUP’s mission is to educate its graduates to communicate effectively in a world of many languages; to read well, listen carefully, and write intelligently in a voice of their own; to become critical thinkers about history and human societies, economics, culture, literature, the arts, science, politics, psychology, business, and communication; to develop creative interdisciplinary solutions to contemporary global challenges; to be digitally literate in a world of swift-paced change; to understand the ethical imperatives of living in such a world; and to move across contemporary cultural borders with a sense of commitment to and responsibility for a world held in common.

BRIEF POSITION OVERVIEW

The University Registrar has a key leadership role in the University and is responsible for the accurate management of all student academic records, as well as policy development and long-term planning concerning the Registrar function within the Academic Affairs division. The University Registrar is responsible for the oversight of all Registrar Office functions. A non-exclusive list of responsibilities are described below.

RESPONSIBILITIES

POLICY DEVELOPMENT, IMPLEMENTATION, & INTERPRETATION

• Serves as a key public figure interacting with students, parents, and other possible constituents as and when

  necessary and is responsible for interpreting and applying University Policy, and proposing modifications to

  University policies as necessary and appropriate.

• Serves as the University FERPA compliancy officer and is responsible for the collection and dissemination of

  academic records, serving on related committees such as the Data Protection Group within the scope of GDPR

  compliancy.

• Conducts regular FERPA training for faculty and staff and manages FERPA related communications.

• Responsible for ensuring compliance with legislation concerning registration in higher education under both

  French and American law, as applicable.

• Establishes and records retention policy and maintains student archives in accordance with AACRAO guidelines.

• Maintains all official academic records and communicates academic regulations to the University.

• Keeps current on trends and policy changes in higher education (especially international education).

• Works with the Office of Admissions to review qualifications for admission.

  CATALOG, CURRICULUM AND SCHEDULING

• Responsible for the yearly updating of course information and degree requirements, allowing for a timely

  publication of the University Catalog and relevant advising materials for the new academic year.

• Responsible for the management and timely publication of semester course schedules.

• Schedules classrooms campus-wide. This includes scheduling of courses, midterm and final examinations.

  REGISTRATION, ENROLLMENT AND RECORDS MAINTENANCE

• Oversees all registration processes and is responsible for the integrity of academic records.

• Is responsible for all graduation preparations, verifying degree completion, distribution of honors, approving and

  validating degree applications.

• Responsible for diploma ordering and deliverance.

• Oversees grade entry and processing: communicates as appropriate concerning late grade entries.

• Responsible for approving and applying grade changes.

• Supervises transfer credits and transfer credit policies, working with the Office of Academic Affairs and

  Admissions to assess and develop, publish and enforce advanced standing and transfer policies.

• Responsible for enforcing and communicating academic sanctions such as probation, dismissals, as well as

  chairing the Academic Standing Committee.

• Provides academic advising where appropriate.

• Approves external course requests (study abroad) and coordinates readmission of on-leave students.

  STUDENT INFORMATION SYSTEMS DEVELOPMENT & DIRECTION

• Member of the team for development of improved systems and longer-term system and IT development

  projects.

• Within the scope of the multi-year IRIS (Integrated Resource Information Systems) project: the Registrar and the

  registrar’s office will play a key role in defining the University’s needs for a new SIS (student information system) and its integration with other systems across the University, the modernization of our business practices, improving data governance and adoption of a data warehouse.

  BUDGET AND RESOURCE MANAGEMENT

• Produces periodical and ad hoc reports which facilitates management decision making; works closely with

  Finance and Institutional Research in regard to forecasting issues.

• Responsible for registrar’s operational budget management as well as the formulation of resource requests for

  the office.

  COLLABORATIONS

• Serves on the Curriculum Committee. Also serves on other committees such as Assessment Committees,

  General Education, Retention, etc. as appointed by Provost.

• Serves as Chair of Calendar Committee and is responsible for establishing and communicating the academic

  calendar.

• Key member of Academic Affairs team, working closely within the team to establish and regularly work on

  special projects.

• Liaises closely with Academic Advising in regard to student semester/yearly communications.

• Coordinates with other Academic Affairs functions, Admissions and ITS on a day-to-day basis and for trouble

  shooting.

• Interfaces as appropriate with Student Affairs and ARC concerning special accommodations.

PERSONNEL
• Supervises the Registrar Office Staff and is responsible for all Registrar Office oversight; coordinates with the

Associate Registrar and Director of Student Accounting to keep the Registrar’s/Registration/Billing mission within the sphere of the greater mission of Academic Affairs and AUP.

Other appropriate duties as assigned by supervisor.

QUALIFICATIONS

• Minimum of Bachelors degree or equivalent required, Masters degree preferred.

• Extensive knowledge, understanding and experience with the American system of higher education as well as

  good knowledge of other educational systems.

• Experience in University operations or other high-level service operations, including a comprehensive

  understanding of programs, processes, and maintenance of student records.

• Excellent verbal and written communication skills.

• Strong organization and planning skills with ability to prioritize workload and issues to effectively meet goals and

  objectives.

• Demonstrated skills in the principles and practices of effective management and supervision, including

  delegation, implementation, and establishing goals, objectives, and standards.

• Commitment to student service and commitment to innovation of the functions within a registrar's office.

• Analytical skills with ability to analyze complex issues and provide recommendations.

• Highly competent with information systems technology.

• Ability to work well under pressure.

• Interpersonal skills with ability to work collaboratively with others, foster a team environment and be adaptable

  to change.

• Bilingual English/French.

  APPLICATIONS: Please submit your application through http://apply.interfolio.com/103060 to include:

• cover letter

• curriculum vitae

• contact information for at least three professional references

  Applications should be received by 31 March 2022, for full consideration.