Employment Opportunities

Job Openings at AUP

For all questions regarding employment opportunities at The American University of Paris, please contact the office of human resources. Please note that except where otherwise stated, French working papers or EU nationality are required in order for applications to be considered.

Communications Coordinator—Outreach and Advancement liaison

CONTRACT TYPE

Contrat à durée déterminée from December 2017 through July 2018

DEPARTMENT

Office of Communications

SUPERVISOR

Director of Communications

Position overview:

Responsible for communications coordination for the development, execution and project management using all media (print, online, video, photography) related to The American University of Paris’s Outreach and Advancement activities. Areas of focus include content creation, design and development for promotional materials and event invitations,  the alumni and fundraising pages and forms on the AUP website, and the Alumni portal; production, content development and editing support for the AUP magazine, the alumni newsletter, stewardship reports and video projects; ensuring consistent messaging for campaigns.

The Communications Coordinator aligns Outreach and Advancement content strategy with the overall communications strategy and ensures consistent messaging for internal and external constituencies. This position will also anticipate new opportunities and development of new digital communication methods and platforms, as they arise.

*European Union citizenship or legal right to work in France is necessary at the time of application.


Specific responsibilities include:

  • Coordinate development and execution of Outreach and Advancement communications for alumni, parents, and donors, in collaboration with the relevant Outreach and Advancement team members and the Communications team writer, online communications manager and multimedia producer.
  • Support the design, writing and production of print publications, including the development  of content for campaigns, events, campaign updates, and donor reports in close collaboration with the Communications team writer.
  • Responsible for the update, maintenance, and creation of Outreach and Advancement content on the AUP website, social media groups and the Alumni Portal.
  • Update all Outreach and Advancement material when changes arise, ensuring consistency of messaging and a common use of the AUP brand across all formats and channels.
  • Interview alumni and write alumni profiles for the website and other channels as appropriate.
  • Produce the AUP alumni newsletter, fundraising appeals, campaign updates and donor reports, leveraging the resources of the Communications team,
  • Support the content strategy and production of alumni and donor videos
  • Oversee the production of the AUP magazine as a member of the editorial team, and ensure coordination of all aspects of magazine production: contact with featured alumni, requests for photography, coordination with the Communications team writer, outside designer and print vendor.
  • Liaise between members of the Communications and Outreach and Advancement teams in order to coordinate Outreach and Advancement Office communication processes and events with University-wide brand strategy.
  • Contribute to the overall development of the University's integrated communications plan as a member of the University communications team.
  • Partner with Outreach and Advancement to establish data tracking and other methods in order to determine the effectiveness of communications campaigns such as newsletters and fundraising appeals.
  • Supervise Community Service Grant recipients where necessary.
  • Take on additional communications tasks when necessary as assigned by the head of the Office of Communications.

REQUIREMENTS:

  • Bachelor's degree, preferably in design, communications or English literature.
  • Previous work experience in creating, writing and producing online and print communications or similar fields; experience in outreach and advancement for a university or non-profit is a plus.
  • Working knowledge of and proficiency with Adobe Creative suite, especially InDesign and Photoshop
  • Possess excellent English-language writing and editing skills, attention to detail, and the ability to create editorial content that is optimized for digital communication.
  • Understand the social media universe including Wordpress, Typepad, Facebook, Instagram, Twitter, Pinterest, YouTube, blogs, etc.
  • Experience creating, sourcing and managing content development, writing, editing, print production, and web publishing.
  • Excellent verbal and written communication skills
  • Demonstrated team and collaboration skills and an ability to work with multiple people on assigned projects.
  • Demonstrated multi-tasking ability and high initiative
  • Must understand the power of digital communications as well as be able to master a variety of online platforms easily.
  • Spoken and written French.

Candidates should address a CV and cover letter to jobapplicants@aup.edu

Communications Coordinator - Admissions liason

JOB TITLE AND CLASSIFICATION – CLASSIFICATION: T3 

Communications Coordinator—Admissions liaison

CDI-replacement for existing role starting January 3, 2018

 

DEPARTMENT

Office of Communications

 

SUPERVISOR

Manager of Communications

 

Position overview:

Responsible for all marketing collateral, digital and offline, specifically related to The American University of Paris’ student recruitment efforts, including printed promotional material, the admissions and admitted students website pages, and online forms.  In partnership with the Admissions team, lead materials development for new recruitment campaigns across multiple channels.  Manage the branding, content development and implementation and results analysis for third-party study choice platforms such as Study Portals, CAPPEX, Zinch, College Confidential, etc. Provide expertise in re-marketing strategies and support execution of remarketing programs.

*European Union citizenship or legal right to work in France is necessary at the time of application.

 

Specific responsibilities include:

  • Support the content strategy, design and production of print publications and other traditional media central to the recruitment strategy in collaboration with the Admissions team, and coordinate writing, design and editing resources as needed.
  • Develop and implement content for third party online platforms and AUP Admissions web presence.
  • Responsible for the update, maintenance, and creation of admissions and admitted student content on the AUP website, and online forms.
  • Collaborate with both communications team members and Admissions staff in order to coordinate Admissions Office communication processes and events with University-wide brand strategy.
  • Update all recruitment and admissions marketing material when changes arise, ensuring consistency and a common use of the AUP brand across all formats and channels.
  • Evaluate the impact of recruitment marketing campaigns, on- and offline, through an analysis of all available relevant data, producing reports for all relevant stakeholders.
  • Develop and manage content for third party marketing partnerships and establish data tracking and other methods in order to determine the effectiveness of any marketing and communications campaigns.
  • Introduce remarketing concepts and support remarketing program strategy and execution.
  • Anticipate relevant developments in the interactive recruiting area and support their introduction to any AUP recruitment strategy.
  • Supervise student assistants as needed
  • Contribute to the overall strategic development of the University's integrated brand marketing and communications plan as a member of the University communications team
  • Take on additional communications, admissions, and recruitment tasks as directed by the head of the office of Communications..
  • Work with Intelliworks and Drupal 7 CMS website to support branded communications for Admissions office platforms.
  • Identify and report on related interactive recruitment activities of competitors and trends across higher education.

REQUIREMENTS:

  • Bachelor's degree, preferably in advertising, marketing, graphic design, web development, or digital communications.
  • Previous work experience in marketing communications, web publishing, online marketing or similar field is required.
  • Possess excellent English-language writing and editing skills, attention to detail, and the ability to create editorial content that is optimized for digital communication.
  • Proficient with Microsoft Office, Adobe Creative Suite products and particularly InDesign. Should have experience creating, sourcing and managing content development, publishing, marketing and/or admissions recruitment.
  • Excellent verbal and written communication skills and an ability to work with multiple people on assigned projects.
  • Comfortable multi-tasking and demonstrates high initiative
  • Strong collaboration and team skills
  • Must understand the power of digital communications and marketing as well as be able to master a variety of online platforms easily.
  • Some knowledge of French an advantage.
  • Understand the social media universe including Wordpress, Typepad, Facebook, Instagram, Twitter, Pinterest, YouTube, blogs, etc.

Candidates should address a CV and cover letter to jobapplicants@aup.edu

Search for the Provost

The Search

The American University of Paris (AUP), a liberal arts institution that is American by tradition, French by location, and global in both intake and outlook, seeks an innovative, creative, and dynamic leader to serve as its the next Provost and chief academic officer. This is an outstanding opportunity for an accomplished educator with vision, skill, international perspective, and a strong record of scholarship and leadership in higher education to influence and shape the academic life of the University. The Provost will work collaboratively and closely with the faculty, President, senior leadership, and the Board of Trustees to review and reconstitute the institution’s general, undergraduate and graduate curriculums, and have a significant impact on the future academic lives of the faculty. The Provost will serve as a key member of the senior leadership team and play a pivotal role in achieving AUP’s academic, strategic, and financial/institutional goals. 

From its start 55 years ago, the American University of Paris has become a world university of 1200 graduate and undergraduate students offering a premier global liberal arts-based and professionally enabling curriculum. It retains an original, unique, and powerful purpose to reinvent American liberal arts education for an ever-more-international world. Situated in the world-class city of Paris, in the 7th arrondissement in the shadow of the Eiffel Tower, AUP’s urban location remains a vital part of its identify and pride of place. As a key member of the senior membership team, the Provost joins a university that is on the rise, making its mark on the international landscape, with a true opportunity to shape the academic future of the institution in significant and important ways. As a forward thinking and exceptional communicator, the Provost will lead by continuing to develop a compelling academic vision through a comprehensive review of the University’s programs, development of its vibrant research centers, and promotion of the teacher/scholar research model for faculty. With the completion of the five-year, transformative Campus Plan that achieved consolidation of AUP near the Seine and renovation of all of its buildings, the University is poised to undertake a full curricular renewal that will fall within the purview of the Provost. 

The new Provost for AUP will be charged with providing visionary leadership as the chief academic officer of the institution, bringing both historical commitment to the liberal arts and to innovative new methods of skills development and life and career planning. In this role, the Provost will provide academic advice and guidance to members of the senior leadership team, the President, and the Trustees, while ensuring the smooth functioning of the Academic Affairs team. It is expected that the Provost will undertake a complete review of the undergraduate curriculum, including general education, majors, and programs. S/he will also review graduate education at AUP, its current programs, potential new ones, and the administration of both. 

Developing and expanding AUP’s successful research centers—all mission driven and centered upon faculty-mentored student research—will also be a primary focus of the new Provost. The Provost will also seek to forge external partnerships with other institutions in Paris. As the chief academic officer of the University, s/he will support and develop a distinguished faculty, while shepherding a culture of trust, mutual respect, and transparency among and between the administration, faculty, and staff. The Provost will promote diversity and inclusion in the AUP community through all of these efforts. 

The American University of Paris has retained the services of Isaacson, Miller, a national executive search firm, to assist in conducting this important search and to help identify outstanding candidates. All inquiries, applications, and nominations for this opportunity should be directed to Dan Rodas, Vice President, Liz Vago, Managing Associate, and Gregg Glover, Senior Associate at www.imsearch.com/6192.

Assistant Professor of Environmental Science

ASSISTANT PROFESSOR OF ENVIRONMENTAL SCIENCE

The American University of Paris invites applications for a full-time position in the Department of Computer Science, Mathematics, and Environmental Science at the rank of Assistant Professor beginning August 1, 2018. Candidates should have expertise in one or more of the following areas: Environmental Sciences, Ecology, Biology, Earth Systems, Renewable Energy, and Sustainable Development. Candidates with teaching and/or research interests in Urban Ecology, Conservation Biology, or related fields are of particular interest.

Qualifications: The candidate must have a Ph.D. in a relevant field by the time of appointment (August 1, 2018), along with a record of peer-reviewed publications in international journals. The candidate should have a proven capacity for dynamic interactive teaching. The candidate must be able to speak and write in fluent English. Fluency in French is not required but is a strong plus. It is not necessary to have European Union citizenship or the legal right to work in France at the time of application.

We invite and encourage women and underrepresented populations to apply. The University is an equal opportunity employer for whom diversity is an essential source of vitality and strength.

The Institution: Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and Masters degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. AUP brings together the values of the American higher education system with its location in Paris and Europe. Located at the crossroads of American and European institutions of higher education and research, AUP facilitates its faculty’s development of an international and stimulating professional network. AUP is accredited in the United States of America by the Commission on Higher Education of the Middle States Association of Colleges and Schools. AUP has cooperative agreements with Eugene Lang College, The New School and other USA and European-based universities.

The Department: Cherishing the ideals of the liberal arts, the Department of Computer Science, Mathematics and Environmental Science aims for a contextualized and active learning approach. Emphasizing interdisciplinary education and research, the department maintains close ties with other departments within the University as well as with research centers, universities, and industry in Europe and all over the world.

Through AUP’s innovative general education program, the department also enhances the general education of AUP students by providing them with skills for quantitative and abstract reasoning, comprehension, analysis, and integration of knowledge—and to formulate and efficiently solve problems.

Responsibilities: Faculty at AUP must have a commitment to liberal arts education in a highly international environment and pursue international research and scholarship. We seek engaged scholars and have high expectations of interdisciplinary teaching and research for promotion. The successful candidate will be expected to:

  • develop and teach courses within the undergraduate science program – the teaching load is six courses per year;
  • maintain a competitive research program that involves undergraduate students, culminating in publications in peer-reviewed international journals;
  • contribute to the research, teaching, and outreach activities of AUP’s Edward & Joy Frieman Environmental Science Center;
  • engage in university service, student advising, and curricular development and innovation;
  • work actively towards promotion within the American model of academic promotion (Assistant, Associate, Professor).

Applications: Please submit a single PDF dossier including: cover letter, curriculum vitae, statement of current research interests and future plans, latest or most relevant publications, and a statement of teaching philosophy with evidence of teaching effectiveness to: sciencejobsearch@aup.edu

Three letters of reference should be sent electronically to sciencejobsearch@aup.edu, or if preferred mailed to:

Chair, Science Search Committee
The Office of the Provost
The American University of Paris
5, boulevard de La Tour Maubourg
75007 Paris FRANCE

 

Applications MUST be sent electronically in PDF format. Review of applications will begin on November 15th, 2017 and continue until the position is filled.

Assistant Professor of Philosophy

ASSISTANT PROFESSOR OF PHILOSOPHY

The American University of Paris invites applications for a full-time position in the Philosophy Program housed in the Department of History at the rank of Assistant Professor beginning August 1, 2018. The Department seeks to hire a philosopher with areas of expertise in moral philosophy, in particular a scholar who tackles questions of global justice and applied ethics. We are also interested in candidates with research and teaching interests in the history of philosophy, the philosophy of religion, political philosophy or political economy.

Qualifications: Ph.D. in philosophy by time of appointment (August 1st 2018). Proven capacity for research and engaged interactive teaching. The candidate must be able to speak and write in fluent English. French fluency is not required, however ability in at least two languages is a strong plus. European Union citizenship or legal right to work in France is not necessary at the time of application.  

We invite and encourage women and underrepresented populations to apply. The University is an equal opportunity employer for whom diversity is an essential source of vitality and strength.

The Institution:  Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and Masters degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. AUP brings together the values of the American higher education system with its location in Paris and Europe. Located at the crossroads of American and European institutions of higher education and research, AUP facilitates its faculty’s development of an international and stimulating professional network. AUP is accredited in the United States of America by the Commission on Higher Education of the Middle States Association of Colleges and Schools. AUP has cooperative agreements with Eugene Lang College, The New School and other USA and European-based universities.

The Department: The Department of History is home to the Philosophy Major, the History, Law, and Society Major, and the Middle East Pluralities Program. The candidate will join an inter-disciplinary group of faculty members with diverse specializations in history, philosophy, politics, and law, who are actively engaged in research and teaching. The Philosophy Program focuses its curriculum on the history of European philosophy from ancient philosophy up to the present day with a focus on aesthetics and politics. Each major writes a thesis that is the capstone of three semesters of mentored research. History Department also houses the Center for Critical Democracy Studies, a vibrant research center that engages with a range of questions related to the study of democracy. The American University of Paris recently inaugurated two new programs in Philosophy, Politics, and Economics (PPE), which is housed in the International Comparative Politics Department, and the program in History, Law, and Society (HLS).

Responsibilities: The teaching load is six courses per academic year. The candidate will be expected to teach core courses in the Philosophy major, the Philosophy, Politics and Economics major, and the History, Law and Society major, and guide students on senior theses. The candidate will also be expected to develop new courses in the various programs.

Other duties will include active research, advising students, and service to both the department and the university.

Faculty at AUP must have a commitment to liberal arts education in a highly international environment and pursue international research and scholarship. We seek engaged scholars, and have high expectations of teaching and scholarly research.

Applications: Please submit a single PDF dossier to historyjobsearch@aup.edu including:

  • A cover letter,
  • a curriculum vitae,
  • a statement on the candidates’ approach to teaching philosophy in an international context,
  • a statement of research interests, 
  • a writing sample of recent scholarship,

Please also arrange to have three reference letters sent separately by email to historyjobsearch@aup.edu or, if preferred, by mail to:

Chair, History Department Search Committee
The Office of the Provost
The American University of Paris
5, boulevard de La Tour Maubourg
75007 Paris FRANCE


Applications MUST be sent electronically in PDF format.

Review of applications will begin on December 1st, 2017 and continue until the position is filled.

Assistant Professor of Global Communications - Fashion

The American University of Paris invites applications for a part-time position in the Department of Global Communications at the rank of Assistant Professor, specializing in Fashion & Fashion cultures, beginning August 1, 2018.

Candidates should have cross-cultural expertise and academic training in Fashion and fashion cultures. In addition to excellent scholarship, ideal candidates would have fashion industry experience and contacts. Complementary disciplinary expertise or industry experience in the following areas are of particular interest: sociology, cultural studies, material culture, digital media, emerging technologies, visual culture, critical studies of digital age culture industries and consumption, journalism, branding, advertising and PR.

Qualifications: Ph.D. in Communications, Media studies, or a related discipline, with a strong emphasis on Fashion by time of appointment (August 1, 2018) Proven capacity for excellent, engaged teaching committed to student learning within a liberal arts context. Solid academic training in fashion, communication, media studies, or visual culture methods and theories. Familiarity with liberal arts education, learning outcomes, skill development (critical thinking, information literacy, writing in the disciplines, etc.) and assessment is highly desirable. Strong research and publication potential in Fashion studies. Capacity to work in a multi-cultural environment a strong plus. Ability to speak French is recommended but not required.

European Union citizenship or legal right to work in France is required at the time of application.  

We invite and encourage women and members of underrepresented populations to apply. The University is an equal opportunity employer for whom diversity is an essential source of vitality and strength.

Responsibilities: The teaching load for this part-time position consists of four courses per year. Teaching responsibilities will primarily be focused in the department’s Fashion Studies curriculum, particularly at the MA level. Professional mentorship is an important component of our work with students. Commitment to scholarship, excellence in teaching, integrative learning, curricular development and innovation, student advising and university service required. We seek engaged teacher-scholars and have high expectations of teaching and scholarly research for promotion. AUP follows an American model of academic promotion (Assistant, Associate, Professor).

The Institution:  Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and Masters degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. AUP brings together the values of the American higher education system with its location in Paris and Europe. Located at the crossroads of American and European institutions of higher education and research, AUP facilitates its faculty’s development of an international and stimulating professional network. AUP is accredited in the United States of America by the Commission on Higher Education of the Middle States Association of Colleges and Schools. AUP has cooperative agreements with Eugene Lang College, The New School and other USA and European-based universities

The Department:  Dedicated to the international and comparative study of communications, media and culture, the department houses two undergraduate majors, one in Global Communications and one in Journalism, an undergraduate minor in Cultural Anthropology and one in Political Communications and a dynamic MA program in Global Communications offering additional MA tracks in: Fashion; Development Communications; and Digital Cultures and Industries. The department has 10 full-time faculty, 8 part-time faculty, 140 undergraduate majors and 80 graduate students.

www.aup.edu/academics/departments/communications

www.aup.edu/academics/graduate/global-communications

Applications: Please submit electronically a single PDF dossier including: curriculum vitae, cover letter, statement of pedagogical philosophy with evidence of teaching effectiveness, statement of research interests and writing samples of recent scholarship to: comsearch@aup.edu

Three letters of reference should be sent electronically to comsearch@aup.edu or, if preferred, by mail to:

Chair, Global Communications Search Committee
The Office of the Provost
The American University of Paris
5, boulevard de la Tour Maubourg
75007 Paris FRANCE

Applications MUST be sent electronically in PDF format.

Review of applications will begin on November 20th, 2017 and continue until the position is filled.

Assistant Professor of Fine Arts

The American University of Paris invites applications for a full-time position in the Department of Art History & Fine Arts at the rank of Assistant Professor of Fine Arts beginning August 1, 2018. The Department seeks to hire someone who can teach traditional and contemporary Painting and Print Making techniques, the chemistry and physics of artists’ materials, and who has a strong background in Western Art History, and a mastery of the Applied Arts, Conservation and Restoration.

Qualifications: M.F.A. by time of appointment (August 1st 2018) and significant teaching experience. Proven capacity for artistic exhibitions, research and engaged interactive teaching. The candidate must be able to speak and write in fluent English. French fluency is not required. European Union citizenship or legal right to work in France is not necessary at the time of application.  

We invite and encourage women and underrepresented populations to apply. The University is an equal opportunity employer for whom diversity is an essential source of vitality and strength.

Responsibilities: The teaching load is six courses. The candidate should be able to teach painting, 2D mixed media, collage, print-making, design, and the applied arts. An interest in teaching our course on Materials & Techniques is highly desirable. Strong motivation to participate in interdisciplinary collaboration, including the teaching of the first-year seminar, is an asset. Professors need to teach in as wide a range as possible, offering the maximum variety of disciplines for our students given our small staff.

Other duties will include artistic exhibition activities/active research, advising students, and service to both the department and the university.

Faculty at AUP must have a commitment to liberal arts education in a highly international environment and must show their work in international exhibitions. We seek engaged scholars, and have high expectations of teaching and artistic endeavors.

The Institution: Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and Masters degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. AUP brings together the values of the American higher education system with its location in Paris and Europe. Located at the crossroads of American and European institutions of higher education and research, AUP facilitates its faculty’s development of an international and stimulating professional network. AUP is accredited in the United States of America by the Commission on Higher Education of the Middle States Association of Colleges and Schools. AUP has cooperative agreements with Eugene Lang College, The New School and other USA and European-based universities.

The Department: The Department of Art History & Fine Arts consists of an Art History major and a new and quickly growing Fine Arts major. We also house minors in Art History, Fine Arts and Visual Culture. Our classes are small (20 students maximum) and involve extensive on-site visits to museums and architectural monuments in Paris, and numerous short study trips to major collections and sites in other European cities.

Applications: Please submit a single PDF dossier to fineartsjobsearch@aup.edu including:

  • cover letter,
  • curriculum vitae,
  • a statement on the candidates’ approach to teaching Fine Arts in an international context,
  • a statement of research interests/artistic exhibition activities, 
  • three high-quality photos of recent work.

 Please also arrange to have two reference letters sent separately by email to fineartsjobsearch@aup.edu or, if preferred, by mail to:

Chair, Fine Arts Search Committee
The Office of the Provost
The American University of Paris
5, Blvd de la Tour Maubourg
75007 Paris FRANCE

Applications MUST be sent electronically in PDF format.

Review of applications will begin on December 1st, 2017 and continue until the position is filled.

Application Advisor – Category AT3

CONTRACT TYPE

This is a temporary contract from as soon as possible until the end of April 2018 to provide backup cover during the maternity leave of a member of the Applications team

SUPERVISOR

Deputy Director of Admissions and Financial Aid

POSITION OVERVIEW

The post holder is responsible for the processing and decisioning of applications to AUP across all categories of students.  This position is an essential part of a team of three, responsible for the entire application process from when an application is initiated to the point when the application is decisioned.

JOB DESCRIPTION

Main Duties and Responsibilities

The main duties and responsibilities of the role will include, but may not be limited to:

Supporting applicants in completing their application

Through a combination of personal contact (face-to-face meetings, webinars and telephone calls) and written communication, the post holder will support his/her assigned cohort of students through each stage of the application process.  This responsibility will include offering advice (if appropriate), facilitating the upload of all supporting documentation and other technical aspects of the online application platform, and troubleshooting issues related to the overall application process as it impacts individual students.  Where necessary, the post holder will exceptionally waive specific requirements so that an application can be reviewed within published deadlines.

Decisioning complete applications

Throughout the application cycle, the post holder, as part of the Applications Team, will assess, review and decision applications, according to the appropriate admissions standards of the University.  This will include the completion of an evaluation summary on each applicant and the assignment of an admissions score, which will determine whether the applicant is successful or not in gaining admission to the University.  In all cases, an assessment of the prospective students’ FIT and LTA scores will be undertaken.  For transfer applicants, the post holder will additionally assess and calculate an approximation of transferable credits to AUP.  The post holder will be responsible for communicating the admissions decision to his/her pool of prospective AUP students.

Ensure the smooth transition of accepted students to the responsibility of the Student Recruitment Team

The post holder will ensure that all notes related to each decisioned student for whom he/she is responsible are complete and, where appropriate, students (VIPs, special cases, children of alumni etc.) flagged to individual members of staff so that the smooth transition of students is facilitated between one Team and another.  It is expected that the post holder will maintain a regular (formal and informal) dialogue between all relevant colleagues in the Admissions Office to facilitate all transition points.

Answer all enquiries from students who have started an application

With colleagues in similar roles, the post holder will be responsible for answering enquiries from students who have an open application via the CRM system and by telephone or other means.  In consultation with colleagues from the Operations Team, such email queries will be met through the development of ‘templated’ replies appropriate to the nature of the email and other enquiries received.  Overall, the open-application enquiry phase will rely on the efficient and timely use of the CRM system at all times.

Contribute to the development of a Team ethic

The post holder, along with colleagues, will be responsible for the development of a Team working ethic.  While there are clearly defined responsibilities linked to this post, as part of the Applications Team the post holder will be required to develop a working knowledge of all areas of activity for which the Team is responsible.  This will include understanding each person’s individual role and tasks, and the ability to support each other when time pressure, scheduling or other factors intervene.  In the first instance, this responsibility additionally includes maintaining flexibility and an open mind as this new Team develops its role and operations.

Supporting the overall mission of the Admissions Office

While the post is conceived as part of a new team within the revised Admissions Office structure, the post holder will continue to be responsible for activities related to all aspects of student recruitment and admissions if asked to support these activities in addition to the role described here.  This support will be dependent on such factors as the time of year, workload of other Teams, absences and vacations, and changes in the external environment.

QUALIFICATIONS

Attributes

Essential

Desirable

Education and Qualifications

  • Undergraduate degree
  • Native or near-native English

 

 

  • Higher degree or professionally-relevant qualification
  • Ability to speak French
  • Other foreign language(s)

Experience

  • Working in a High Education context
  • Working in an admissions context
  • Managing multiple deadlines
  • Experience of working with an online application system
  • Understanding of the international nature of university admissions
  • Awareness of the student lifecycle
  • Specific procedural knowledge of the US and European admissions processes

Job-related skills

  • Ability to understand a range of high school and post-secondary qualifications
  • Ability to understand a wide range of academic content and subject material
  • Must be able to work under pressure and on own initiative
  • Ability to work with students and academic colleagues alike
  • Good administrative and organisational skills
  • Ability to conduct research-based projects related to the fundamentals of the position
  • An understanding of how to apply technology in an appropriate way to meet business requirements

 

 

Interpersonal skills

  • Strong customer focus, committed to ensuring delivery of excellent service standards
  • Work collaboratively in a small team
  • Clear communicator – orally and in writing
  • Ability to operate at all levels of the organisation
  • Flexible approach to work

 

Other requirements

  • High degree of commitment and self-motivation

 

 

Candidates should send an expression of interest along with a CV to jobapplicants@aup.edu