Job Openings at AUP
For all questions regarding employment opportunities at The American University of Paris, please jobapplicants
aup.edu (contact the office of human resources). Please note that except where otherwise stated, French working papers or EU nationality are required in order for applications to be considered.
Administrative positions
JOB TITLE AND CLASSIFICATION
Admissions Recruitment Assistant – Category T1
SUPERVISOR
Vice President and Director of Enrolment Management
Position Overview
This temporary (six month) post will participate in a variety of office-based tasks in the Admissions Office, including the processing of applications, the processing of financial aid applications, and the development of marketing and recruitment strategies underpinning the recruitment of students to the University from particular countries.
JOB DESCRIPTION
Main Duties and Responsibilities
The main duties and responsibilities of the role will include, but may not be limited to:
Applications
- Through a combination of personal contact (face-to-face meetings, webinars and telephone calls) and written communication, support students through each stage of the application process. This will include offering advice (if appropriate), facilitating the uploading of all supporting documentation, and troubleshooting issues related to the application process as it impacts on individual students.
- Throughout the application cycle, the post holder, as part of the Applications Team, will assess, review and decision applications, according to the appropriate admissions standards of the University. In association with colleagues, this will include the completion of an admissions evaluation on each applicant and the assignment of an admissions score, which will determine whether the applicant is successful or not in gaining admission to the University.
- The post holder will provide information concerning financial aid to applicants and their parents in a timely manner. In parallel with reading applications, the post holder will also read Financial Aid applications and make recommendations to Financial Aid colleagues concerning the type and amount of aid to be offered.
- Support other Application Team members in their day-to-day activities as required.
Recruitment and Marketing
- Manage enquiries from prospective students across all channels, including email, telephone, virtual contact, and face-to-face visitors to the AUP campus.
- Develop bespoke marketing and recruitment campaigns in specific country markets (not including the USA) to attract new enquiries and applicants to the University.
- Develop knowledge of trends in all country markets for which they are responsible. This will include development a list of resources that are referred to on a regular basis, attendance of relevant meetings and conferences, regular update meetings in the Admissions Office, and the maintenance of a network of contacts (i.e. School Counsellors, alumni, Student Recruitment Officers at other universities, agents, and current students).
- With colleagues in similar roles, the post holder will be responsible for managing all pre-application enquiries to AUP via our CRM system, in addition to telephone and face-to-face contacts. Such queries will be answered through ‘templated’ replies appropriate to the nature of the enquiry received.
- Be responsible for activities related to all aspects of student recruitment and admissions if asked to support these activities by the Vice President and Director of Enrolment Management as they see fit, complimentary to the role described here.
Candidates should apply by e-mail to msaveanaup.edu
JOB TITLE AND CLASSIFICATION
Interim Manager of Residential Life – category C1-2
SUPERVISOR
Marc Monthéard, Vice President of Student Services
ABOUT THE POSITION
The position is to provide partial cover during Jennifer Larsen’s maternity leave from February until September 2021.
FUNCTION
Acts as main liaison between AUP and all of its housing vendors.
Designs and takes responsibility for housing procedures for best possible operations between all entities and ensures follow-up of these procedures.
Serves AUP’s interests and verifies correct business practice on behalf of housing vendors, signalling any organization problems to the Vice President of Student Services and the University President.
Oversees general housing operations for both graduate and undergraduate students, and Residential Life Office for undergraduate students.
DUTIES
- Ensures new student enrollment in one of the required housing options before new student orientation, facilitating communication between Admissions Office, Housing staff, third-party housing providers, and Student Accounting Services.
- Oversees administrative procedure to register and invoice students for housing, along with First Year Student Housing Assistant and Student Accounting Services Staff.
- Coordinates walkthroughs, or etats des lieux, of University-rented new undergraduate student housing prior to new student orientation.
- Works closely with housing vendors to produce most accurate new student roster, placing students in certain apartments based on student preferences and requests, utilizing keen knowledge of existing student body and trends
- Manages calendar of payment deadlines, amounts, and schedule; coordinating with Communications Office and Student Accounting Services to ensure proper communication of policies and follow-up
- Tracks student housing payments and follows up on late payments
- Supervises the housing check-in at the beginning of each orientation session. Coordinates with housing providers to ensure a smooth landing of incoming students.
- Serves as first contact in case of roommate conflicts, referring students to the Vice President of Student Services when necessary
- Enforces housing rules and regulations (both AUP’s and housing vendor’s) alongside the Vice President of Student Services
- Coordinates overall department communication and monitors housing vendor’s communications:
- Website content (internal and external)
- Online student forms and surveys
- Admissions office “blasts” with housing information for new students
- Verifies housing vendor website and internal documentation for students
- Oversees regular updates of housing database, including landlord contact information, detailed housing offers, and student housing assignments.
- Performs and oversees accounting and other administrative tasks (housing billing, housing insurance follow-up on CAMS).
- Informs students and helps to hold them accountable for their housing responsibilities. Acts as a liaison between students and housing providers, helping both parties to solve their housing-related problems.
- Manages Residential Life Assistant(s) and temporary staff during Orientation
- Oversees smooth functioning of office’s relationship with host families and private landlords, managed by the office assistant.
- Oversees approval of and communication with new incoming students who request homestays or exemptions to the housing requirement.
- Responds to queries from parents (both current and prospective) about student housing services and housing/roommate assignments.
- Provides statistics as requested for the annual department assessment report
QUALIFICATIONS
- BA or equivalent
- Bilingual French/English, written and spoken
- Sensitivity to student needs and cultural differences
- Familiarity with the Paris and the French community
- Ability to establish priorities and work under pressure
- Computer literacy (including the use of databases)
Candidates should apply to msaveanaup.edu