A transcript is a full record of the classes you have taken and the grades that you earned in each one of them. You may need a transcript to apply to another university, to graduate school, or to get a job.

We’ve created an easy online system for you to submit your request to us. Each transcript is charged a nominal fee of 7.75€.

As always, please do not hesitate to contact the Registrar's Office if you have any questions.

 

ORDERING YOUR TRANSCRIPT

To order your transcript online, follow the link to go to the Credentials Inc. website. If you would rather place your order over the phone, you can call Credentials Inc. on 847-716-3005 but please note that an additional operator surcharge will apply.

If you attended AUP prior to 1985, electronic delivery is not possible and you will need to email the registrar office on registraroffice@aup.edu.

 

TRANSCRIPT FORMATS

  • Electronic format (secure PDF). Delivered to any email address or to any school on the TranscriptsNetwork. Note, we can process electronic transcripts faster than paper transcripts and sending a PDF transcript eliminates mailing time. This service is $10.75. AUP charges $7.75 per electronic transcript request, and Credentials Inc. charges a $3.00 processing fee for each recipient (email address).
  • Paper format with La Poste. Delivery time for transcripts varies based on the address to which they are being sent. Please allow three weeks from the time you order for delivery and processing with institutions based outside of France. This service is $10.75. AUP charges $7.75 per hard-copy transcript, and Transcripts on Demand charges a $3.00 processing fee for each recipient (transcript addressee).
  • Paper format for pick-up. After you have received notification that your transcript request has been processed, you will be able to pick up the transcript in person at the Registrar’s Office during business hours. You will be required to show photo ID to collect your transcript. If someone other than you is coming to get the transcript, please contact us in advance for instructions on how this can be arranged.This service is $10.75—AUP charges $7.75 per hard-copy transcript, and Transcripts on Demand charges a $3.00 processing fee for each recipient (transcript addressee).

Credentials Inc. can accept an order for up to 5 transcripts going to up to 5 different recipients at one time. If you need to send more than 5 transcripts or have more than 5 recipients, you will need to enter multiple orders.

 

Checking the status of your order

You can check the status of your order at anytime by visiting the Credentials Inc. website and selecting "Check the Status of My Order."

 

TURNAROUND TIME ON TRANSCRIPTS

Electronic transcripts requested through Credentials Inc. usually reach their destination within two business days from the time you make the request. Paper transcripts requested through Credentials Inc. take two business days to process upon receipt of the request.

Please note that turnaround times may increase during the end of each semester because of increased volume, so make sure to plan your transcript needs ahead of time.

 

TRANSCRIPT HOLDS

We can’t process any transcript requests if you have a hold on your account. You can check for any holds by logging into your internal portal and verifying in My Student Services > My Ledger. Your account may have a hold because of an outstanding financial obligation to the University from one of the following offices: bursar, multimedia, library, housing, cultural program, or sports. There may also be a hold for failure to complete an entrance or exit interview for financial aid recipients.

If you have resolved the hold on your account with the relevant University office, please contact the Registrar's Office and let us know so we can process your transcript request.