Paris is a safe city. It is also a bustling urban center. Just like in any other big city, you should pay particular attention to your surroundings and be ready to reach out to the right resources should the unexpected occur. You’ll find a few tips and key emergency support numbers on this page. Reach out the studentdevelopmentaup.edu (Student Development Helpdesk) if you have any concerns or questions about safety in Paris.
International SOS (ISOS): All AUP students are enrolled in International SOS (ISOS), a 24/7 emergency assistance provider available wherever you may be in the world. Their worldwide helpdesks assist with urgent medical issues, security and logistical questions, medical advice as well as other non-emergency concerns about health, travel and more. ISOS can be contacted by phone, online, or using the ISOS app (available in your mobile phone's app store). View the ISOS Assistance App on the ISOS website.
Please download the ISOS app and have their number readily available. You never know when you may need their support.
Tips to avoid being pickpocketed:
Also be sure to check out these recommendations from the US Embassy to avoid being pickpocketed in Paris.
File a police report. Do not wait to contact the police. If you don’t feel comfortable speaking French, ask someone who does to come with you. The US Embassy also offers recommendations for you if any personal items are lost. The Student Development Helpdesk can assist with this and all other items listed in this section.
Cancel all credit cards. Contact your local bank and tell them you lost your card. Phone numbers can be found on their website or with AUP Student Development banking information.
Call your phone company. You have a maximum of 48 hours to inform your phone company (Bouygues, SFR, Orange…) in case of theft or loss. If you don’t call them in this period of time, the insurance will not repay you if any credit has been used by the thief. Call: 1064 for Bouygues, 1023 for SFR, 3970 for Orange.
Ask for help. Robbery or harassment can be a traumatic experience. If you need to talk with someone, do not hesitate to ask. If you’re not sure what to do in your particular case, Student Development is open to help you. You can also leave a message on the AUP switchboard 24/7 (dial 600).
Whether you’re a survivor or someone seeking information, this quick guide will take you through what to do immediately after an incident of sexual assault, where to find support, and other information such as how to file a formal complaint. For a comprehensive guide to the rules and procedures related to sexual and moral misconduct at AUP, please keep reading below.
Sexual Misconduct Guide [PDF]
If you have any questions or concerns, or feel like discussing the matter, please come see our trained counselors in the Guidance Counseling Office (https://www.aup.edu/student-life/support/health-wellness/guidance-counseling)
POLICE 17.
THE FIRE BRIGADE 18.
SAMU (AMBULANCE) 15.
EUROPEAN 911 (ALL EMERGENCIES) : 112
THE CLOSEST POLICE STATION TO THE UNIVERSITY:
9, rue Fabert 75007 Paris
Tel. +33 (0)1 44 18 69 07
Metro: Invalides
UMIP-Unite de proximite: +33 (0)1 53 73 90 65