Emergencies

A life-threatening situation calls for immediate and independent action on your part. This information might be helpful and should be kept visible and accessible.

When calling an emergency service, you need to provide the following information:

  • Your name and address, including the floor (étage) and entrance code number if necessary
  • Your telephone number
  • The patient's name and age
  • The nature of the illness or accident, what has happened since, and what treatment, if any, has been given. Also describe the patient's present condition (cannot walk, is vomiting, is in pain, etc.)

Speak clearly and slowly in French or English. If you don’t speak French and do not have anyone else who can make the call, the person on the other end may understand English or may be able to find someone who does. SOS Médecins and European Benefits can answer emergency calls in English.

 

Telephone numbers for life-threatening emergencies

If you are calling from abroad (not France) you need to use the country code +33 and leave out the 0.

  • Emergency ambulance and medical team ambulance (SAMU): 15 or +33 (0)1 45 67 50 50
  • Fire brigade (Pompiers): 18
  • Police department(Police Secours): 17
  • On-call physicians*: Urgences Médicales de Paris: 01 53 94 94 94 and SOS MEDECINS**: +33 (0)1 47 07 77 77

 

* These services are provided 24 hours a day, every day of the year, by teams of physicians circulating in radio-dispatched cars throughout the city and who come to your home.

** European Benefits Administrators will cover SOS Médecins fees; you may ask for an English-speaking doctor and they will do their best to find one.

Additional Services

General hospital

Hôpital Européen Georges Pompidou
20, Rue Leblanc 75015 Paris
+33 (0)1 56 09 20 00

Injuries, especially surgery (including severed fingers and hands)

Service des Urgences
Hôpital Cochin
27, Rue du Faubourg St-Jacques
75014 Paris
+33 (0)1 58 41 27 22

Ear/nose/throat emergencies

Urgences O.R.L.
Hôpital Necker
149, Rue de Sèvres
75015 Paris
+33 (0)1 44 49 46 87

Drug-related emergencies

SOS-Drogue International
+33 (0)1 55 87 55 55

Call for legal and psychological assistance (In case of assault)

Urgences Médico-Judiciaires
Hôpital Hôtel-Dieu
1, Place du Parvis Notre-Dame
75001 Paris
+33 (0)1 42 34 86 78

In case of (sexual) assault, one should always contact the local Commissariat de Police first. They can arrange access to the service location listed above. The hospital has specialized physicians on staff.

 


Severe burns

Service des Brûlés
Hôpital Cochin
27, Rue du Faubourg St-Jacques
75014 Paris
+33 (0)1 58 41 26 49

Poison control center

Centre Anti-Poison
Hôpital Fernand-Widal
200, Rue du Faubourg St-Denis
75010 Paris
+33 (0)1 40 05 48 48

(This facility has emergency treatment for poisoning. Staff members can tell you whether a substance is toxic, what emergency measures to take if it is, whether hospitalization is advisable and, if so, where to go. There is generally an English-speaking person available.)

Dental emergencies

SOS Dentists
+33 (0)1 43 37 51 00

Non-life threatening emergencies

If you need help in a medical emergency that is not severe or life threatening, the office of Student Development can help you find the kind of medical service you need.